Key Responsibilities
- Module Configuration: Implement and configure core ServiceNow GRC/IRM modules including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk Management. I1, 21
- Platform Development: Design customized forms, business rules, script includes, Ul policies, and flow designers using JavaScript. E1, 2, 3]
- Integration: Integrate ServiceNow with external systems using REST/SOAP APIs and MID Server. 11, 21
- Stakeholder Collaboration: Gather business requirements from legal, compliance, and IT security teams to translate them into technical solutions, [1. 21
- Testing & Support: Create automated test frameworks, perform unit testing, and provide ongoing maintenance for deployed GRC applications. EL, 2, 31
Required Skills & Qualifications
- Experience: 10+ years of overall ServiceNow experience, with at least 2-3 years dedicated specifically to the GRC/IRM suite.
- Technical Proficiency: Advanced knowledge of ServiceNow scripting (JavaScript, Glide, Jelly), Service Portal, and Ul Builder.
- Certifications: Certified Application Developer (CAD), Certified Implementation Specialist - Risk and Compliance, or CIS-IRM.
- Domain Knowledge: Strong understanding of risk frameworks (e.g., ISO, NIST), control testing, and regulatory compliance