Negotiable
Outside
Remote
USA
Summary: The role of ServiceNow Developer involves leveraging technical skills in ServiceNow scripting, application development, and platform administration to enhance business processes for the State of Tennessee. The position requires proficiency in JavaScript and experience with integrations and user management. The developer will also need to demonstrate strong problem-solving and communication skills while adapting to the evolving ServiceNow platform. This is a remote position focused on delivering effective solutions within a structured environment.
Key Responsibilities:
- Proficiency in JavaScript, Glide API, and server/client-side scripting.
- Experience building custom applications, workflows, and UI policies.
- Managing users/roles, instance upgrades, and configuring modules like CMDB, Incident, Change, etc.
- Familiarity with APIs and data exchange between systems.
- Hands-on use of Flow Designer & Studio for automating processes.
- Designing user-friendly and scalable service catalogs.
- Creating dashboards and meaningful insights using Performance Analytics & Reporting.
- Simplifying complex workflows and thinking holistically.
- Working well across tech and business teams.
- Commitment to continuous learning and adaptability to ServiceNow's evolution.
- Understanding how platforms affect broader business processes.
- Providing real-world examples of past implementations or upgrades.
- Experience with governance in change enablement.
Key Skills:
- ServiceNow Scripting
- App Development
- Platform Administration
- Integration Experience
- Flow Designer & Studio
- Service Catalog & Request Management
- Performance Analytics & Reporting
- Problem-solving
- Communication skills (verbal and written)
- Adaptability
- Process Flow Analysis
- SQL Server Reporting Services (SSRS)
- ServiceNow Certified System Administrator and/or Application Developer (bonus)
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Note:-
Position : ServiceNow Developer
Location : Nashville , TN
Client : State of TN
Position id : 64721
Description
ServiceNow Developer: Key Technical Skills in order of importance
- ServiceNow Scripting: Proficiency in JavaScript, Glide API, and server/client-side scripting.
- App Development: Experience building custom applications, workflows, and UI policies.
- Platform Administration: Comfort with managing users/roles, instance upgrades, and configuring modules like CMDB, Incident, Change, etc.
- Integration Experience: Familiarity with APIs and data exchange between systems.
Tools & Platform Expertise
- Flow Designer & Studio: Hands-on use for automating processes.
- Service Catalog & Request Management: Experience designing user-friendly and scalable catalogs.
- Performance Analytics & Reporting: Ability to create dashboards and meaningful insights.
Soft Skills & Mindset
- Problem-solving: Can they simplify complex workflows and think holistically?
- Communication: Can they work well across tech and business teams?
- Adaptability: ServiceNow evolves rapidly, are they committed to continuous learning?
- Process Orientation: Do they understand how platforms affect broader business processes?
Bonus Qualities
- Certifications: ServiceNow Certified System Administrator and or Application Developer.
- Project Experience: Real-world examples of past implementations or upgrades.
- Change Enablement: Experience with governance is a big plus.
Schedule
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Location
Position LocationRemote
Address
505 Deaderick Street James K. Polk 17th Floor Nashville, Tennessee 37243
Qualifications
Type | Category | Qualification | Description | Competency | Required | ||||||||
Skills | Architecture | Esri JavaScript API | Proficient (4-6 Years) | Yes | |||||||||
Skills | Languages | JavaScript | Proficient (4-6 Years) | Yes | |||||||||
Skills | Others | Communication skills both verbal and written | Proficient (4-6 Years) | Yes | |||||||||
Skills | Others | Data Analytics Specialist | Proficient (4-6 Years) | No | |||||||||
Skills | Others | IT Communication Specialist | Proficient (4-6 Years) | No | |||||||||
Skills | Others | Process Flow Analysis | Proficient (4-6 Years) | Yes | |||||||||
Skills | Tools | SQL Server Reporting Services (SSRS) | Proficient (4-6 Years) | No |