Cerner Patient Accounting
Posted Today by Laiba Technologies LLC
Negotiable
Undetermined
Remote
Remote
Summary: The role of Cerner Patient Accounting involves providing expert support and guidance on Cerner solutions, particularly in Patient Accounting and Charge Services. The position requires extensive experience with Cerner Millennium and the ability to resolve complex issues while maintaining strong relationships with customers. The role is remote and focuses on enhancing system functionality and troubleshooting.
Key Responsibilities:
- Provide support for Cerner Patient Accounting and Charge Services.
- Resolve complex issues and provide subject matter expert (SME) advice.
- Support Cerner applications, manage incidents, and perform troubleshooting.
- Guide customers through workflows, upgrades, and system changes.
- Resolve escalated problems during operations and maintenance.
- Work in a support services and on-call environment.
- Understand Cerner Millennium architecture and data model.
- Utilize CCL, Discern Visual developer, and Olympus.
- Knowledge of ServiceNOW and ITIL processes is beneficial.
- Develop and maintain relationships with peers and customers.
Key Skills:
- 10+ years of experience with Cerner Millennium.
- Expertise in Cerner Patient Accounting and Charge Services.
- Ability to resolve complex issues and provide SME advice.
- Experience in applications support and incident management.
- Strong troubleshooting and change management skills.
- Understanding of Cerner Millennium architecture and data model.
- Familiarity with CCL, Discern Visual developer, and Olympus.
- Knowledge of ServiceNOW and ITIL processes.
- Strong interpersonal skills for customer relationship management.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role: Cerner Patient Accounting
Location: Remote, USA
Key Skills:
• Cerner Patient Accounting
• Cerner Charge Services
1. At least 10 years of Cerner Millennium work experience with good knowledge on two or more Cerner solutions, Preferably Patient Accounting and Charge Services
2. Ability to resolve complex issues in a timely manner and provide SME advice.
3. Experienced in Cerner applications support, Enhancements, Incident management or Cerner millennium projects, Perform complex troubleshooting, change management, document notes and knowledge articles.
4. Guide customers through current workflows, upgrades, enhancements and system changes.
5. Resolve escalated problems and issues using solution expertise, raised during operations, maintenance, upgrades.
6. Ability to work in support services and on-call environment.
7. Should have a good understanding of Cerner Millennium architecture and cerner millennium data model.
8. Should have basic or good understanding of CCL(Cerner Command Language), Discern Visual developer and Olympus.
9. Good to have knowledge on ticketing tool ServiceNOW and ITIL process.
10. Develop and maintain good relationships with peers and customers.