Negotiable
Undetermined
Remote
Remote or Austin, Texas
Summary: The CAPPS Financials Tower Analyst role involves providing senior-level consultative services and functional assistance for the CAPPS Program, focusing on financial modules such as Accounts Payable and General Ledger. The position requires extensive experience in system configuration, technical skills, and collaboration with various stakeholders. The analyst will also be responsible for monitoring batch jobs, ensuring compliance, and supporting the CAPPS Financials application. This role is primarily remote but is associated with Austin, Texas.
Key Responsibilities:
- Perform highly advanced consultative services and functional assistance for the CAPPS Program.
- Serve as a functional subject matter expert for the CAPPS Financials tower, including various financial modules.
- Coordinate module expertise, production support, and issue resolution.
- Manage functional configuration responsibilities and technical skillsets for applicable tools.
- Monitor CAPPS Financials batch jobs and ensure compliance with operational standards.
- Provide structured cross-training and comprehensive training to agency personnel.
- Participate in project-level coordination and fiscal year-end activities.
- Ensure all digital products meet accessibility standards and perform work in accordance with ITIL principles.
- Provide Level 2 Service Desk support and participate in Major Incident Management processes.
- Perform other related work as assigned.
Key Skills:
- Extensive knowledge of State of Texas applicable policies.
- Technical skills with App Designer, Integration Broker, SQR/SQL, BI Publisher, and SAP Business Objects.
- Experience in system configuration changes and batch job oversight.
- Knowledge of security best practices and multitenancy applicability.
- Experience in Texas public sector and supporting multiple state government agencies.
- Strong planning, functional insight, and cross-functional communication skills.
- Familiarity with support tools such as PUM, Fluid, and Elastic Search.
- Experience in functional project management and Tier 2 Service Desk support.
- Ability to prepare and present executive-level presentations.
- Knowledge of ITIL principles for IT service management.
Salary (Rate): undetermined
City: Austin
Country: United States
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Send in resume along with LinkedIn profile without which applications will not be considered. Call us NOW! ***Visa sponsorship is available for this position.
Job Title: CAPPS Financials Tower Analyst
Locations: Austin, TX (Remote)
Job Description
CAPPS Financials Functional Analyst
Position Requirements
The CPA Work includes, but is not limited to, the following:
- Perform highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
- Serve as functional subject matter expert for the CAPPS Financials tower, including:
- Accounts Payable
- Accounts Receivable/Billings
- Asset Management
- Cash Receipts
- Contracts
- eProcurement
- General Ledger / Commitment Control
- Grants
- Inventory
- Project Costing
- Purchase Order
- Travel & Expense
- Functional responsibilities include:
- Module coordination and expertise
- Production support and issue resolution
- Configuration and maintenance
- Business process leadership
- Change management and enhancements
- Testing, including functional testing and UAT coordination
- Integrations with other modules
- Compliance and policy alignment
- Training and user support
- Reporting and analytics
- Release management and patch release
- Functional configuration responsibilities include:
- Business Unit setup
- Profiles and categories
- CAPPS Systems Codes configuration
- Set IDs and table structures
- Approval Workflow Engine
- PS Query and SAP Business Objects
- Technical skillsets for applicable tools include:
- Application Designer knowledge, including records, fields, pages, and components
- SQR and BI Publisher report customization
- SQL proficiency
- PeopleSoft security knowledge, including State of Texas multitenancy requirements
- Planning, designing, developing, implementing, supporting, and maintaining IT security measures to safeguard system information
- Monitor all CAPPS Financials batch jobs, including:
- Tracking job schedules
- Monitoring job execution
- Detecting and responding to failures
- Validating output
- Managing dependencies
- Performance tuning
- Documentation
- Communication and escalation
- Ensuring compliance when schedules must be altered
- Tools and environment knowledge includes:
- PUM (PeopleSoft Update Manager) and Change Assistant
- Fluid UI changes and page navigation
- Lifecycle management and selective adoption
- Elasticsearch / Search Framework
- Data migration and compare reports
- Cross-functional collaboration includes:
- Strong problem-solving and troubleshooting
- Requirements gathering for break/fix or system enhancements
- Documentation and testing, including UAT and regression testing
- Incident management in systems like ServiceNow and BOSSDesk, keeping multiple systems synchronized with timely updates
- Communication with policy personnel, analysts, 100+ agencies, and the Managed Services Tier 3 vendor
- Understand and account for interdependence on legacy systems such as USAS and TINS.
- Provide structured cross-training to support junior analyst capability growth.
- Provide comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
- Project-level coordination and participation includes:
- Expansions involving additional module implementations or enhancements for agencies
- Interdependence on legacy systems
- Cyclic processes such as fiscal year-end
- State of Texas legislative changes, federal mandates, and third-party integrations
- Following CPA processes, policies, and procedures within project scope and on schedule
- Coordinate Fiscal Year-End activities, including:
- Planning, scheduling, and communication
- Reconciliations and verifications
- System configurations and maintenance
- Provide functional support for the CAPPS Financials application and serve as a point of contact for CAPPS agencies as applicable.
- Support the CAPPS Financials functional design phase, including:
- Creating and/or reviewing Functional Design Documents (FDDs)
- Performing functional configuration system changes
- Working with delivered PeopleSoft features such as Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others
- Provide Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration in coordination with a Managed Services vendor responsible for Tier 3 work.
- Ensure all digital products and content meet WCAG 2.1 accessibility standards and remediate accessibility issues as needed.
- Work under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing complicated tasks while following established processes and procedures.
- Ensure accurate data production, enforce security including multitenancy, maintain system efficiency, and uphold applicable policies.
- Perform work in accordance with ITIL principles and practices for ITSM and ITAM.
- Participate in CPA s Major Incident Management (MIM) process for P1 and P2 incidents.
- Participate in Disaster Recovery and Upgrade Testing.
- Make presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
- Participate in annual SOC-1 attestation audits and ensure changes consider security, availability, processing integrity, confidentiality, and privacy.
- Perform other related work as assigned.
Minimum Requirements (Required)
Minimum Experience Required in All Areas Below
Candidates must meet or exceed all stated requirements.
- 15 Years: Extensive knowledge and understanding of State of Texas applicable policies.
- 15 Years: Extensive technical skillsets with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, and related tools to support functional responsibilities.
- 12 Years: Extensive knowledge and experience performing system configuration changes.
- 12 Years: Extensive knowledge supporting and providing oversight with batch jobs, including Run My Jobs (RMJ).
- 12 Years: Extensive knowledge of security best practices, NIST standards, and multitenancy applicability for a statewide ERP instance.
- 10 Years: Extensive Texas public sector experience, directly working for or supporting a large network of 30 or more Texas state government agencies.
- 10 Years: Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication.
- 10 Years: Extensive familiarity with support tools such as PUM, Fluid, and Elastic Search.
- 10 Years: Experience performing functional project management activities in support of CPA s CAPPS program.
- 10 Years: Experience providing Tier 2 Service Desk Support for a large network of 30 or more agencies with a Managed Services vendor providing Tier 3.
- 10 Years: Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
- 10 Years: Experience participating in Disaster Recovery exercises.
- 10 Years: Experience preparing and presenting executive-level presentations.
- 10 Years: Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
- 10 Years: Experience interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
- 10 Years: Extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2.
- 10 Years: Experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA s statewide systems: CAPPS, TINS, SPA, and USAS.
- 10 Years: Experience planning and coordinating the Fiscal Year Process at a statewide level.
- 10 Years: Experience working with the CAPPS Financials General Ledger module.
- 8 Years: Experience preparing WCAG 2.1-compliant materials for distribution.
- 3 Years: Knowledge of ITIL principles and practices for IT activities such as IT service management and IT asset management.
Preferred Qualifications
- 12 Years: Experience working with the Purchasing core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the General Ledger core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Accounts Payable core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Accounts Receivable/Billing non-core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Inventory non-core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Project Costing non-core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Strategic Sourcing non-core module of PeopleSoft FSCM version 9.2.
- 12 Years: Experience working with the Travel & Expense non-core module of PeopleSoft FSCM version 9.2.