Key Requirements
- 5+ years of experience as a Salesforce Business Analyst with strong Salesforce Administration expertise.
- Hands-on experience with FinancialForce (Certinia) modules such as PSA, Accounting, Billing, or ERP.
- Strong experience in requirement gathering, business process analysis, BRD/FRD preparation, and user story creation.
- Proficient in Salesforce Administration, including user management, security, Flows, validation rules, reports, dashboards, and custom configurations.
- Experience working closely with business stakeholders, developers, QA, and project teams to deliver Salesforce solutions.
- Good understanding of Agile/Scrum methodologies, with experience supporting UAT and production releases.
- Salesforce Administrator Certification is preferred.
- Excellent communication, stakeholder management, analytical, and problem-solving skills.
Regards,
Akangsha