- 4+ years of experience defining and implementing business processes within a regulated industry (banking, financial services, or similar)
- Demonstrated experience working with APIs in a governance, operational, or oversight capacity
- Strong governance mindset with proven ability to establish processes, standards, and controls for technical initiatives
- Proficiency with SharePoint for documentation management and JIRA for initiative tracking
- Advanced skills with Microsoft tooling suite for documentation and collaboration
- High collaboration and engagement capabilities with comfort networking across teams and asking questions to gather information
- Extroverted communication style with the ability to facilitate discussions and drive alignment among diverse stakeholder groups
- Solid problem-solving and analytical skills to research best practices and translate them into actionable standards
- Bachelor's degree preferred with relevant business analysis or technical experience