Business Support Systems(BSS) Architect
Posted Today by Edge Global
Negotiable
Undetermined
Remote
Remote or Florida
Summary: We are looking for a Telecom BSS Architect with extensive experience in Business Support Systems, particularly in billing, CRM, order management, and revenue management. The candidate should have practical experience in telecom projects and a comprehensive understanding of BSS architecture. This role involves designing and supporting BSS solutions while collaborating with various teams to enhance customer lifecycle management. The position is contract-based and remote.
Key Responsibilities:
- Design, develop, and support Telecom BSS solutions across billing, CRM, and order management systems
- Work on customer lifecycle management including order capture, provisioning, billing, and customer support
- Collaborate with cross-functional teams including OSS, network, and IT teams
- Analyze business requirements and translate them into functional and technical specifications
- Perform system integration, testing, and deployment of BSS components
- Troubleshoot production issues and provide timely resolution
- Ensure system performance, scalability, and reliability
- Support digital transformation initiatives within telecom BSS landscape
Key Skills:
- Strong experience in Telecom BSS domain
- Hands-on experience with billing systems, CRM, and order management
- Knowledge of telecom processes like Order-to-Cash (O2C), Lead-to-Order (L2O)
- Experience with tools/platforms such as:
- Amdocs / NetCracker / Ericsson BSS
- Oracle BRM, Siebel CRM, Salesforce (preferred)
- Understanding of APIs, Microservices, and system integration
- Experience with SQL, Unix/Linux environments
- Knowledge of TM Forum Frameworx (eTOM, SID, TAM)
- Strong analytical and problem-solving skills
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Role: Business Support Systems(BSS) Architect
Location: Remote
Job Type: Contract
Job Summary:
We are seeking an experienced Telecom BSS professional with strong expertise in Business Support Systems, including billing, CRM, order management, and revenue management. The ideal candidate will have hands-on experience in telecom domain projects and a solid understanding of end-to-end BSS architecture.
Key Responsibilities:
- Design, develop, and support Telecom BSS solutions across billing, CRM, and order management systems
- Work on customer lifecycle management including order capture, provisioning, billing, and customer support
- Collaborate with cross-functional teams including OSS, network, and IT teams
- Analyze business requirements and translate them into functional and technical specifications
- Perform system integration, testing, and deployment of BSS components
- Troubleshoot production issues and provide timely resolution
- Ensure system performance, scalability, and reliability
- Support digital transformation initiatives within telecom BSS landscape
Required Skills:
- Strong experience in Telecom BSS domain
- Hands-on experience with billing systems, CRM, and order management
- Knowledge of telecom processes like Order-to-Cash (O2C), Lead-to-Order (L2O)
- Experience with tools/platforms such as:
- Amdocs / NetCracker / Ericsson BSS
- Oracle BRM, Siebel CRM, Salesforce (preferred)
- Understanding of APIs, Microservices, and system integration
- Experience with SQL, Unix/Linux environments
- Knowledge of TM Forum Frameworx (eTOM, SID, TAM)
- Strong analytical and problem-solving skills
Vivek
Edge Global
1604 Spring Hill Road, Suite 221, Vienna, VA 22182
An E Verified Company
Email:
Website:
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