Business Program Manager - Tech / Cloud
Posted 1 week ago by Experis UK
Negotiable
Inside
Remote
England, United Kingdom
Summary: The Business Program Manager role focuses on supporting the execution and adoption of large-scale Success Programs and Enablement Services within a global technology organization. This hands-on position requires an individual who can effectively translate strategy into execution while collaborating with senior stakeholders to ensure consistent program delivery across multiple regions. The role emphasizes operational excellence and data-driven decision-making to enhance customer outcomes.
Key Responsibilities:
- Ensure global programs are understood, adopted, and executed consistently across Customer Success and Delivery teams.
- Collaborate with senior stakeholders to bring structure, clarity, and execution discipline to initiatives.
- Turn strategy into executable plans, milestones, and deliverables.
- Drive adoption with cross-functional teams through influence.
- Build playbooks and guidance to enable the field.
- Track delivery, including risks, dependencies, and progress, and report clearly.
- Use data to improve execution and reduce delivery friction.
- Run initiatives end-to-end in fast-paced, matrixed environments.
Key Skills:
- Program & Portfolio Management
- Operational Excellence & Execution Discipline
- Influence Without Authority
- Structured Problem Solving
- Data-Driven Decision Making
- Executive Communication
- Scalable Program Design
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Business Program Manager – Execution & Adoption
We’re partnering with a global technology organisation on the lookout for an experienced Business Program Manager to support the execution and adoption of large-scale Success Programs and Enablement Services across a complex, multi-region environment. This is a hands-on, individual contributor role suited to someone who excels at turning strategy into execution, operating through influence, and driving consistency at scale.
The Opportunity
Playing a key role in ensuring global programs are understood, adopted, and executed consistently across Customer Success and Delivery teams. Working closely with senior stakeholders, you’ll bring structure, clarity, and execution discipline to initiatives that directly impact customer outcomes.
Experience
- Program / business management in complex, enterprise environments
- Turning strategy into executable plans, milestones, and deliverables
- Driving adoption with cross-functional teams (influence-led)
- Building playbooks / guidance and enabling the field
- Tracking delivery (risks, dependencies, progress) and reporting clearly
- Using data to improve execution and reduce delivery friction
- Working across regions and senior stakeholders
- Running initiatives end-to-end in fast-paced, matrixed environments
Core Skills
- Program & Portfolio Management
- Operational Excellence & Execution Discipline
- Influence Without Authority
- Structured Problem Solving
- Data-Driven Decision Making
- Executive Communication
- Scalable Program Design
Experience & Qualifications
- 4+ years in program management, customer success ops, or execution-focused roles
- Experience in global, matrixed organisations
- Bachelor’s degree (or equivalent practical experience) in Business, Operations, Finance
Contract Details:
- PAYE Contract
- Remote - UK Based
- 6-12 Months Initial (With Extension Potential)
Please apply for immediate consideration.