Negotiable
Undetermined
Remote
Leeds, England, United Kingdom
Summary: The Business Process Owner will lead the design, standardization, and continuous improvement of business processes as part of a significant SAP transformation program. This role, part of a 2-year fixed-term contract, involves collaboration with various stakeholders to enhance operational efficiency and ensure successful change adoption. The position is primarily remote but requires occasional travel to workshops and business locations in the Doncaster, Leeds, or Sheffield areas.
Key Responsibilities:
- Own and manage end-to-end business processes and value streams across multiple business areas.
- Define process standards, KPIs, and performance metrics.
- Ensure business benefits are identified, tracked, and realized.
- Drive continuous improvement initiatives across processes and operations.
- Promote standardization and simplification across the organization.
- Align business processes to SAP best practice and standard functionality wherever possible.
- Review, manage, and resolve exceptions to standard processes.
- Build strong relationships with stakeholders across all levels of the organization.
- Act as a champion for new ways of working and cultural change.
- Lead impact assessments to understand organizational and operational impacts.
- Support communication and training activities to enable successful adoption.
- Support data cleansing, migration, mapping, and validation activities.
- Provide process expertise during reconciliation and data readiness exercises.
- Participate in system integration testing (SIT) and user acceptance testing (UAT).
- Identify, manage, and escalate process or system design issues where required.
Key Skills:
- Experience owning or leading end-to-end business processes within a transformation or ERP environment.
- Strong understanding of ERP platforms such as SAP, Oracle, or Dynamics.
- Experience aligning business operations to standard system processes and best practice.
- Strong stakeholder management and communication skills across technical and non-technical audiences.
- Proven ability to drive behavioral change and influence ways of working.
- Analytical and solution-focused mindset with strong problem-solving capability.
- Experience working within complex, cross-functional programmes or organisations.
- Experience supporting SAP transformation or ERP implementation programmes (desirable).
- Knowledge of Lean principles and continuous improvement methodologies (desirable).
- Change management and project delivery experience (desirable).
- Experience developing adoption, readiness, and change plans within large-scale programmes (desirable).
- Ability to manage priorities, timelines, and reporting within a programme environment (desirable).
Salary (Rate): undetermined
City: Leeds
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are looking for an experienced and collaborative Business Process Owner to lead the design, standardisation, and continuous improvement of end-to-end business processes as part of a major SAP transformation programme. Part of a 2 year fixed term contract , this is a key role within the organisation, responsible for shaping future ways of working, aligning business processes to SAP standard functionality, and ensuring effective integration across process areas. You will work closely with SMEs, SAP specialists, business leaders, and cross-functional teams to drive operational efficiency, business readiness, and successful adoption of change. This role will be remote, however there will be an expectation to travel to workshops and the business a few days a week. This is ideal for someone who is located in the Doncaster, Leeds or Sheffield areas.
What You’ll Be Doing
- Process Ownership
- Own and manage end-to-end business processes and value streams across multiple business areas
- Define process standards, KPIs, and performance metrics
- Ensure business benefits are identified, tracked, and realised
- Drive continuous improvement initiatives across processes and operations
- Standardisation & Simplification
- Promote standardisation and simplification across the organisation
- Align business processes to SAP best practice and standard functionality wherever possible
- Review, manage, and resolve exceptions to standard processes
- Stakeholder Engagement & Change
- Build strong relationships with stakeholders across all levels of the organisation
- Act as a champion for new ways of working and cultural change
- Lead impact assessments to understand organisational and operational impacts
- Support communication and training activities to enable successful adoption
- Data, Testing & Validation
- Support data cleansing, migration, mapping, and validation activities
- Provide process expertise during reconciliation and data readiness exercises
- Participate in system integration testing (SIT) and user acceptance testing (UAT)
- Identify, manage, and escalate process or system design issues where required
What We’re Looking For
Essential Skills & Experience
- Experience owning or leading end-to-end business processes within a transformation or ERP environment
- Strong understanding of ERP platforms such as SAP, Oracle, or Dynamics
- Experience aligning business operations to standard system processes and best practice
- Strong stakeholder management and communication skills across technical and non-technical audiences
- Proven ability to drive behavioural change and influence ways of working
- Analytical and solution-focused mindset with strong problem-solving capability
- Experience working within complex, cross-functional programmes or organisations
Desirable Experience
- Experience supporting SAP transformation or ERP implementation programmes
- Knowledge of Lean principles and continuous improvement methodologies
- Change management and project delivery experience
- Experience developing adoption, readiness, and change plans within large-scale programmes
- Ability to manage priorities, timelines, and reporting within a programme environment
Personal Attributes
We’re looking for someone who is:
- A confident and influential leader
- Collaborative and relationship-driven
- Resilient and adaptable in fast-paced environments
- Strategic in thinking, but hands-on in delivery
- Passionate about continuous improvement and operational excellence
Why Join Us?
This is an opportunity to play a central role in a major business transformation programme, helping shape future operating models and ways of working across the organisation. You’ll work with experienced transformation professionals, business leaders, and SAP experts to deliver meaningful, lasting change. If you thrive in transformation environments and enjoy bringing people, processes, and technology together, we’d love to hear from you.