Description
Bachelor's degree.
Individuals with Industrial Engineering like backgrounds would be ideal.
3 years’ experience
Process Discovery & Mapping
- Conduct working sessions with stakeholders to understand current processes
- Document end-to-end current state processes including decision points, systems, inputs and outputs
- Utilize tools like Lucid chart to create detailed process maps, including swim lanes to visually represent workflows and responsibilities across teams or departments
- Identify process variations across teams, segments, or functions
Process Analysis & Improvement
- Identify bottlenecks, unclear ownership, duplicated effort, manual work, and process gaps
- Evaluate opportunities to simplify and standardize processes
- Partner with stakeholders to develop future-state process recommendations
- Highlight opportunities for automation, improved reporting, or stronger process governance
Documentation
- Create standardized process documentation
- Maintain an organized repository of process maps and supporting documentation
Must Have for this role:
- Bachelor's degree
- Industrial Engineering like backgrounds would be ideal
- 3 years experience
- Experience in Lucid Chart or Visio
- Experience in Process Mapping
- Excellent communication skills
- Comfortable leading meetings with stakeholders to document process
Nice to have (Plus):
- Excel
- Salesforce
- Confluence
- SharePoint
Cross-Functional Communication
- Collaborate with multiple areas of the organization to document processes related to our Enterprise System
- Serve as a liaison between departments to ensure accurate and efficient workflows
- Comfortable leading meetings with stakeholders to document process
Rate:
Not specified
Location:
United States
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Data & Analytics
Seniority Level:
Mid-Level