Business Analyst Telecom (MVNO/MVNE)

Business Analyst Telecom (MVNO/MVNE)

Posted 1 week ago by 1753344312

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Negotiable
Outside
Remote
USA
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Application Programming Interface (API) Billing Business Modeling Management Market Trend Mobile Devices Mobile Network Operator Mobile Virtual Network Operator Stakeholder Communications Stakeholder Management Test Case User Acceptance Testing (UAT) Workflows

Summary: The role of Business Analyst in the Telecom sector focuses on MVNO and MVNE business models, requiring a candidate with strong analytical skills and experience in bridging business and technical teams. The position involves gathering requirements, defining solutions, and facilitating stakeholder communication to ensure successful project delivery. The ideal candidate will also analyze market trends and provide ongoing support for process enhancements. This is a long-term contract position with mostly remote working arrangements.

Key Responsibilities:

  • Gather, analyze, and document business and functional requirements related to MVNO/MVNE operations
  • Work closely with Product, Engineering, and Operations teams to define solutions for OSS/BSS, provisioning, activation, and billing
  • Facilitate workshops and meetings with stakeholders to elicit requirements and identify process improvements
  • Translate business needs into detailed user stories, use cases, process flows, and wireframes
  • Collaborate with QA and development teams to support test case development and user acceptance testing (UAT)
  • Monitor progress and communicate clearly with internal and external stakeholders
  • Analyze market trends, consumer behavior, and technical feasibility for mobile services
  • Provide post-implementation support and continuous process enhancement recommendations

Key Skills:

  • 5-8 years of experience as a Business Analyst in the Telecom industry
  • Strong understanding of MVNO/MVNE architecture, processes, and partner ecosystem
  • Hands-on experience with OSS/BSS systems (e.g., provisioning, mediation, rating, billing, customer management)
  • Familiarity with telecom standards, SIM activation, and number portability
  • Strong analytical, communication, and documentation skills
  • Experience working in Agile/Scrum environments
  • Ability to work independently and handle multiple priorities in a fast-paced environment

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Business Analyst Telecom (MVNO/MVNE)

Location: Dallas, TX Mostly Remote (occasional office visits as needed)
Duration: Long-term Contract

Job Description:

We are seeking a highly analytical and experienced Business Analyst with a strong background in the Telecom domain, specifically in MVNO (Mobile Virtual Network Operator) and MVNE (Mobile Virtual Network Enabler) business models. The ideal candidate will play a pivotal role in bridging the gap between business stakeholders and technical teams, ensuring the successful delivery of telecom-related solutions aligned with business goals.

Key Responsibilities:

  • Gather, analyze, and document business and functional requirements related to MVNO/MVNE operations

  • Work closely with Product, Engineering, and Operations teams to define solutions for OSS/BSS, provisioning, activation, and billing

  • Facilitate workshops and meetings with stakeholders to elicit requirements and identify process improvements

  • Translate business needs into detailed user stories, use cases, process flows, and wireframes

  • Collaborate with QA and development teams to support test case development and user acceptance testing (UAT)

  • Monitor progress and communicate clearly with internal and external stakeholders

  • Analyze market trends, consumer behavior, and technical feasibility for mobile services

  • Provide post-implementation support and continuous process enhancement recommendations

Required Skills and Experience:

  • 5 8 years of experience as a Business Analyst in the Telecom industry

  • Strong understanding of MVNO/MVNE architecture, processes, and partner ecosystem

  • Hands-on experience with OSS/BSS systems (e.g., provisioning, mediation, rating, billing, customer management)

  • Familiarity with telecom standards, SIM activation, and number portability

  • Strong analytical, communication, and documentation skills

  • Experience working in Agile/Scrum environments

  • Ability to work independently and handle multiple priorities in a fast-paced environment

Preferred Skills:

  • Experience with Consumer Cellular, T-Mobile, AT&T, or similar MVNO/MVNE operators

  • Understanding of APIs and integration workflows for telecom systems

  • Familiarity with tools like JIRA, Confluence, Visio, or Lucidchart

  • Telecom certifications (TM Forum, etc.) are a plus

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