Business Analyst/Scrum Master

Role :- Lead Business analyst Scrum Master with Hospitality or Cruise domain Experience

Location :- Remote (United states)

Job Description :-

Duties will include but not limited to:

Responsibilities:

• Technical Analysis and Requirements Gathering: The Technical Business Analyst is responsible for gathering and analyzing technical requirements from business stakeholders. This includes translating business needs into technical specifications and user stories.
• Collaboration: The role requires close collaboration with various Business departments to ensure technical solutions align with business objectives.
• Solution Design: The analyst designs logical and flexible solutions that simplify complex or redundant processes, aiming to standardize where possible and improve overall process/product quality.
• Testing and Quality Assurance: The role involves incident and bug triage, user acceptance testing, and ensuring that the technical build and testing efforts are thorough to minimize scope creep and timeline delays.
• Project Management: The analyst may also be involved in project planning, management, and implementation, ensuring that projects are delivered on time and meet the required standards.
• Skills and Qualities:
• Analytical Skills: Strong analytical skills are essential for diving deep into technical requirements and designing effective solutions.
• Communication: The ability to connect with a variety of personality types and maintain a strategic perspective is crucial. The role requires clear and concise communication to ensure that all stakeholders are on the same page.
• Collaboration: Being hands-on, collaborative, and eager to learn in a fast-paced Agile environment is important for success in this role.
• Empathy and Approachability: An empathetic and approachable demeanor helps in connecting with stakeholders and understanding their needs.
• Qualifications:
• 5+ years experience as a business systems/functional analyst
• 2+ years' experience evaluating and improving business processes
• 3+ years' experience developing test plans and scripts covering QA, regression, and UAT scenarios
• Experience in Agile/Scrum, supporting Agile efforts, preference given to Certified SCRUM Master/Product Owner.
• Experience documenting and mapping business processes, gathering requirements, writing user stories, and root cause analysis
• Proven experience automating manual processes
• Demonstrated experience mentoring team members
• Experience working in agile environment
• Exceptional written and verbal communication skills, ability to present in a clear and concise manner to all levels, and experience in influencing and negotiation
• Experience identifying and resolving complex issues (problem solver), taking initiative even under unfamiliar or ambiguous circumstances
• Ability to anticipate obstacles and develop plans to resolve them
• Ability to meet deadlines while managing multiple tasks in a fast paced and rapidly changing environment.
• Ability to think clearly, analyze quantitatively, problem-solve, scope business requirements, and prioritize tasks
• Detailed oriented with the ability to use judgement and instinct to make decisions
• Experience working with global stakeholders/team members
• Ability to dive deep and develop innovative ideas for process challenges
• Working knowledge and expertise with multiple Software Development Life Cycles (SDLC) or Software Development Methodologies (SDM) and industry standard development methodologies.
• Experience with JIRA or other Development Lifecycle Management tool
• Experience with MS Office Products Word, Excel, Visio, Project