Business Analyst (SC Cleared)

Your New Role

Hays are recruiting for an experienced Business Analyst to join the high-profile MAPPS (Multi-Agency Public Protection System) programme within the Home Office.

MAPPS is a major digital transformation initiative, modernising a Legacy offender management application into a scalable, cloud-based platform that will support agencies across the UK and place public protection at the heart of service delivery.

Working within a multidisciplinary Agile delivery team, you will collaborate with Product Managers, User-Centred Design specialists, Architects and technical teams to ensure business and user needs are translated into high-quality requirements and deliverables.

Key Responsibilities

• Facilitate workshops and support the initial assessment of business themes and requirements.
• Analyse current and future business processes, creating and maintaining process maps.
• Elicit, document and manage business requirements.
• Write clear user stories with robust acceptance criteria.
• Collaborate with stakeholders across multiple government departments and agencies.
• Support Agile delivery teams throughout the development life cycle.
• Identify risks, dependencies and issues, ensuring appropriate mitigation and escalation.
• Maintain high-quality BA documentation and artefacts.
• Support demonstrations, testing activities and ongoing product development.

Essential Skills & Experience

• Proven experience working as a Business Analyst.
• Previous experience delivering projects within government or public sector environments.
• Strong Agile delivery experience.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving capabilities.
• Experience producing process maps, requirements documentation and user stories.
• Ability to work effectively within multidisciplinary Agile teams.
• Eligible for or currently holding SC Clearance and able to obtain NPPV3 Clearance.

Desirable Experience

• Knowledge of the UK Criminal Justice System.
• Understanding of MAPPA (Multi-Agency Public Protection Arrangements).
• Experience working with AWS cloud technologies.
• Relevant public sector or cloud certifications.
• Degree-level qualification in a related discipline.

What You'll Get in Return

• Opportunity to work on a nationally significant public sector transformation programme.
• Long-term engagement on a high-profile Home Office project.
• Fully remote working.
• Collaborative Agile delivery environment.
• Competitive daily rate of up to £528 per day Inside IR35.