Business Analyst - MS Dynamics CRM and Marketing

Business Analyst - MS Dynamics CRM and Marketing

Posted 7 days ago by 1757586123

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£500 Per day
Inside
Remote
London
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Constituent Relationship Management Customer Relationship Management (CRM) Software Dashboard Management Microsoft 365 Stakeholder Management

Summary: The role of Business Analyst - MS Dynamics CRM and Marketing involves working on a 6-month contract to develop and implement CRM solutions and marketing performance reporting for a specialized technology company. The position requires expertise in stakeholder management and the ability to capture detailed requirements while working remotely. The successful candidate will engage in various global projects, including standardizing CRM solutions and synchronizing consent data. This role is classified as inside IR35, requiring the use of an umbrella company or PAYE.

Key Responsibilities:

  • Develop a global standardized CRM solution for CIC Agents.
  • Centralize disparate data sources and build reports and dashboards for marketing performance.
  • Synchronize CRM consent data with OneTrust and streamline consent capture for HCPs globally.

Key Skills:

  • Business Analyst expertise.
  • Context switching and stakeholder management.
  • Methodical and detailed requirements/user story capture.
  • Clear and frequent communications with all stakeholders and the project team.
  • Confidence to challenge assumptions and provide alternative suggestions.
  • Ability to ask questions to elicit requirements.
  • Able to work under pressure and manage competing priorities.

Salary (Rate): £500 per day

City: London

Country: United Kingdom

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Business Analyst - MS Dynamics CRM and Marketing
6 Month Contract - Inside IR35 (Umbrella/PAYE)
Remote / Paddington

My client who are a specialised technology company are looking to recruit a Business Analyst - MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract, working with their team based remotely.

Projects for the Business Analyst with MS Dynamics CRM and Marketing experience include:

  • me+ Global Project - Creating a global standardised CRM solution for CIC Agents
  • Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboard that clearly show marketing performance per market
  • Consent 2.0 - Synchronise CRM consent data with OneTrust and streamline the way consent is captured for HCPs globally

Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience:

  • Business Analyst expertise
  • Context switching and stakeholder management
  • Methodical and detailed requirements/user story capture
  • Clear and frequent communications with all stakeholders and the project team
  • Confidence to challenge assumptions during meetings and provide alternative suggestions
  • Ask questions to help elicit requirements
  • Able to work under pressure and competing priorities

Specific experience for the Business Analyst with MS Dynamics CRM and Marketing:

  • Worked in a global organisations'
  • Worked on Global CRM systems especially with Microsoft Dynamics
  • Worked on global data and reporting solutions
  • Worked with Marketing, Sales and Customer Interaction Centre stakeholders

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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