Summary: The role is for a remote Senior Business Analyst with over 10 years of experience, focusing on mobile applications within the utilities domain. The candidate should possess strong expertise in DevOps practices and SAFe Agile methodology, particularly in electric, gas, or water utility projects. Responsibilities include gathering and analyzing business requirements, collaborating with various teams, and ensuring requirements traceability throughout the project lifecycle.

Key Responsibilities:

• Gather, analyze, document, and validate business requirements for mobile application initiatives.
• Collaborate with Product Owners, business stakeholders, UX/UI teams, developers, QA, and DevOps teams throughout the SDLC.
• Translate business requirements into Epics, Features, User Stories, and Acceptance Criteria.
• Facilitate workshops, backlog grooming, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Perform gap analysis, impact analysis, process mapping, and business process re-engineering.
• Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Use Cases, Wireframes, Process Flows, and Functional Specifications.
• Work within a SAFe Agile environment supporting Agile Release Trains (ARTs) and Program Increment (PI) Planning.
• Collaborate with DevOps teams to understand CI/CD pipelines, release management, deployment processes, and production support.
• Coordinate User Acceptance Testing (UAT), defect triage, and production validation.
• Analyze APIs, integrations, and data flow between mobile applications and backend systems.
• Support mobile application releases on iOS and Android platforms.
• Ensure requirements traceability throughout the project lifecycle.
• Assist in change management, stakeholder communication, and user training.

Key Skills:

• 8+ years of Business Analyst experience.
• Strong experience in requirement gathering and stakeholder management.
• Business Process Modeling (BPMN).
• Gap Analysis.
• Process Mapping.
• Functional Specifications.
• BRD / FRD documentation.
• User Stories.
• Use Cases.
• Acceptance Criteria.
• Requirement Traceability Matrix (RTM).
• Experience working on iOS and Android mobile applications.
• Mobile application lifecycle understanding.
• Mobile user experience (UX) knowledge.
• Mobile testing concepts.
• Mobile release management.
• API integrations for mobile apps.
• Experience in one or more: Electric Utilities, Gas Utilities, Water Utilities.
• Knowledge of Customer Information Systems (CIS), Metering, Field Service, Outage Management, Asset Management, Billing, Work Management, Customer Service.
• SAFe Agile Framework, PI Planning, Agile Release Train (ART), Sprint Planning, Sprint Reviews, Backlog Refinement, Story Estimation, Product Backlog Management, Agile ceremonies, Scrum and Kanban.
• CI/CD concepts, Azure DevOps / Jira, Git, Release Management, Build Pipelines, Deployment Pipelines, Continuous Integration, Continuous Delivery, Change Management.
• REST APIs, JSON, SQL, Data Analysis, API Testing (Postman preferred), Integration Analysis, Web Services, Visio, Microsoft Office Suite, Confluence, Jira, Azure DevOps.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: Senior

Industry: IT