Title: Business Analyst IV (Lead) – SAP FTM/TMS
Location: Remote
Duration: 6 Months
Need: 15+ Years
Project: SAP/Mastery
Minimum Requirements
- 4 years IT business analyst road TMS experience
- 1 year SAP FTM experience
- 2 years of TMS integration experience
- Proven ability to work with cross-matrixed teams
- All work to be completed in the CST time zone
- Excellent communication, organization and thought delivery skills
- Self-Starter; proven ability to balance self-guided exploration with intelligent questions and team leverage
- Efficient time manager
- Strong collaboration skills
Nice to Have
- SAP TM experience
- Mastery Mastermind deployment / support experience
- Snowflake Integration experience
Specific duties include
- Apply an understanding of business needs/requirements and translate that understanding into a form that leads to the creation and/or composition of better process and/or technology solutions in the TMS / OBC space, always aligned with the Global template;
- Work with team members to guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis;
- Support the Mastery/TM 3rd party carrier payment integration, reviewing ticket backlog, prioritizing issues and working them to resolution;
- Participate with the team to perform analysis to gather requirements for deployment to additional CHS product lines
- Provide test plans, test cases, perform functional testing and assure proper user acceptance testing for owned (partially owned or in full) objects.
- Support, test, and enhance simple to moderately complex information systems and work with senior team members to develop adequate error management functionality within assigned applications
- Maintain detailed documentation
- Provide new user training on supported applications, as requested
- Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations, and identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
- Participate in testing for unit tests and integration tests
- Cutover and hyper care support