Business Analyst
Posted Today by 1766135613
Negotiable
Outside
Remote
USA
Summary: Talent Groups is seeking a Business Analyst to support a client’s Document Solutions team, focusing on enhancing user experience and resolving application issues. The ideal candidate will have a collaborative mindset and experience with document management systems. This role involves analyzing business processes, supporting production environments, and leading change management initiatives. The position is remote-friendly, with a preference for candidates residing in specific states.
Key Responsibilities:
- Partner with stakeholders to analyze business processes, gather requirements, and recommend solutions that increase efficiency and improve the user experience.
- Support production environments by investigating and resolving application issues, with approximately 10 percent of tickets requiring in depth analysis.
- Contribute to ongoing initiatives, including upgrades to document management systems, implementation of decision based workflows, and SharePoint integration projects.
- Provide change management leadership and deliver user training for system enhancements.
- Collaborate with cross functional teams, acting as both a technical advisor and a user advocate.
- Stay current on industry standards, business analysis best practices, and document management trends.
Key Skills:
- Five or more years of experience in business analysis and project management.
- Strong production support experience with a proven ability to resolve user issues.
- Hands on experience with document management platforms preferred, particularly OnBase.
- Demonstrated ability to work directly with users, including front line staff who support external customers.
- Experience creating Visio diagrams.
- Experience working on API integration projects.
- Experience querying data sources using SQL in a SQL Server environment.
- Excellent communication skills and a collaborative mindset, with a natural curiosity and proactive approach to problem solving.
- Bachelor’s degree in business administration, communications, computer science, engineering, economics, or a related field preferred.
- Insurance industry experience, including Guidewire or workers compensation, is a plus but not required.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Job Title: Business Analyst
Location: Salem, OR (97312) or Remote
Employment Type: 6+ month W2 contract (no C2C or sponsorship available)
About the Role
Talent Groups is seeking a Business Analyst to support a client’s Document Solutions team. This role is ideal for someone who thrives in a collaborative environment, enjoys solving user challenges, and has experience with document management systems and production support. You will serve as a bridge between application behavior and user experience, ensuring smooth functionality while driving process improvements.
What You Will Do
- Partner with stakeholders to analyze business processes, gather requirements, and recommend solutions that increase efficiency and improve the user experience.
- Support production environments by investigating and resolving application issues, with approximately 10 percent of tickets requiring in depth analysis.
- Contribute to ongoing initiatives, including:
- Upgrades to document management systems
- Implementation of decision based workflows
- SharePoint integration projects
- Provide change management leadership and deliver user training for system enhancements.
- Collaborate with cross functional teams, acting as both a technical advisor and a user advocate.
- Stay current on industry standards, business analysis best practices, and document management trends.
What We Are Looking For
- Five or more years of experience in business analysis and project management.
- Strong production support experience with a proven ability to resolve user issues.
- Hands on experience with document management platforms preferred. OnBase is preferred, though K2, Expression, or similar tools are also relevant.
- Demonstrated ability to work directly with users, including front line staff who support external customers.
- Experience creating Visio diagrams.
- Experience working on API integration projects.
- Experience querying data sources using SQL in a SQL Server environment.
- Excellent communication skills and a collaborative mindset, with a natural curiosity and proactive approach to problem solving.
- Bachelor’s degree in business administration, communications, computer science, engineering, economics, or a related field preferred.
- Insurance industry experience, including Guidewire or workers compensation, is a plus but not required.
Additional Details
- This is a remote friendly role. Candidates must reside in one of the following states:
AL, AZ, DE, FL, GA, ID, IL, MI, MO, NE, NV, NC, ND, OH, OR, PA, SC, TX, UT, VA, WA, WV, WI
Talent Groups is an equal opportunity employer.
Only qualified candidates will be contacted.