Business Analyst

Job Summary

We are seeking an experienced Senior Business Analyst with 10+ years of experience in business analysis, requirements gathering, process improvement, and stakeholder management. The ideal candidate will act as a bridge between business stakeholders and technical teams, translating business needs into functional requirements and delivering effective technology solutions. The candidate should have strong analytical, communication, documentation, and problem-solving skills, along with experience managing complex projects in an Agile environment.

Key Responsibilities

• Collaborate with business stakeholders, product owners, project managers, and technical teams to understand business objectives and requirements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions to identify business needs.
• Analyze existing business processes and identify opportunities for improvement, automation, and optimization.
• Create and maintain Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Business Process Documents, and user stories.
• Translate business requirements into functional specifications and technical documentation.
• Develop process flows, workflow diagrams, use cases, and data flow diagrams.
• Perform gap analysis, impact analysis, and root cause analysis to support business decisions.
• Work closely with development and QA teams to ensure requirements are properly implemented and validated.
• Define acceptance criteria and support User Acceptance Testing (UAT), including test case reviews and defect tracking.
• Manage requirement changes and ensure proper documentation throughout the project lifecycle.
• Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and sprint reviews.
• Prepare reports, dashboards, and presentations to communicate project progress and business insights.
• Identify project risks, dependencies, and potential challenges, and recommend appropriate solutions.
• Ensure delivered solutions align with business goals, compliance requirements, and organizational standards.

Required Technical Skills

• 10+ years of experience as a Business Analyst, Senior Business Analyst, or Functional Analyst.
• Strong experience in requirement gathering, business process analysis, and stakeholder management.
• Expertise in creating BRD, FRD, SRS, user stories, use cases, and functional specifications.
• Hands-on experience with Agile, Scrum, and Waterfall methodologies.
• Strong understanding of SDLC and software development processes.
• Experience with Jira, Confluence, Microsoft Visio, and Microsoft Office Suite.
• Knowledge of SQL for data analysis, validation, and reporting.
• Experience with data mapping, process modeling, and workflow documentation.
• Understanding of APIs, system integrations, and application architecture.
• Experience with UAT planning, test execution, defect management, and business validation.
• Familiarity with Power BI, Tableau, or other reporting and visualization tools is preferred.

Required Business Skills

• Excellent analytical, critical-thinking, and problem-solving abilities.
• Strong verbal and written communication skills.
• Ability to interact with senior management, business users, and technical stakeholders.
• Experience managing multiple business requirements across complex projects.
• Ability to convert complex business needs into clear and actionable requirements.
• Strong documentation, presentation, and decision-making skills.
• Ability to work independently and lead business analysis activities.

Preferred Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• CBAP, CCBA, PMI-PBA, or Agile certification is preferred.
• Experience working in enterprise-level IT transformation projects.
• Exposure to cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Experience in domains such as Banking, Financial Services, Healthcare, Insurance, Retail, or Telecom is an advantage.