Business Analyst

Job Description

A senior business analyst has a good understanding of strategic arenas and leads large or complex projects.

At this role level, you will:

Have functional or people management responsibilities, or a combination of both

Mentor others

Develop best practice

Own stakeholder relationships

Manage community of practice activities within a business area

Skill

• Adapting to delivery methodologies:
• Determine the approach for your role within the team’s delivery methodology
• Define and agree the scope of delivery for your role within a multidisciplinary team
• Negotiate and agree delivery priorities with the team and relevant stakeholders
• Clearly communicate the value of iterative delivery and realising benefits early
• Business modelling
• Guide the selection and use of business modelling techniques to ensure consistency
• Define and share good practices for eliciting appropriate information to create effective models
• Create models and diagrams that represent complex and large-scale situations
• Use business modelling outcomes to support strategic decision making
• Business process improvement
• Lead process analysis and evaluation to define business performance problems and opportunities
• Lead analysis and evaluation to design, test, implement and assess business process improvements
• Manage the design, execution and assessment of business process tests and usability evaluations
• Context, problem and option analysis
• Lead the approach to understanding the context, the problem and root causes
• Set goals for a piece of work that aligns to the organisation’s strategic context
• Lead the approach to developing and evaluating multiple options, sharing and advocating for recommendations to gain support
• Defining and managing business needs, user needs and requirements
• Lead the elicitation, analysis and validation of complex or large-scale business and user needs, negotiating and addressing conflicts
• Define and assure artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
• Lead and define the approach to manage artefacts and ensure traceability
• Facilitate the prioritisation of needs, aligning to strategic goals
• Digital and data systems analysis
• Lead the analysis of functionality that systems deliver or need to deliver
• Create, and support others in the creation of, system and data models and documentation
• Assess the effect of system changes and share them with relevant stakeholders
• Determine when and how you and your team work with others to identify gaps in functionality and user experience, and their impact
• Stakeholder relationship management
• Work with the team to develop and maintain an understanding of stakeholders
• Work with the team to develop and implement stakeholder communications strategies
• Identify and resolve issues, influence stakeholders and manage relationships effectively
• Build long-term strategic relationships and communicate clearly and regularly with stakeholders
• Testing (business analysis)
• Recommend the value of testing and apply the relevant tools and techniques to ensure test validity
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• Review prototypes, test plans and test outcome reporting
• User experience analysis
• Advise on the approach to analysis, prioritisation and validation of user experience needs
• Recommend a range of techniques to analyse the user experience and ensure that it meets business and user needs
• Articulate and communicate user exp