BSS Solution Architect
Posted 3 days ago by Innovatix Technology Partners
Negotiable
Undetermined
Remote
Remote
Summary: The BSS Solution Architect role is a fully remote position focused on architecting and delivering scalable, cloud-native solutions for next-generation Business Support Systems (BSS) in telecommunications. The role involves integrating AI and machine learning technologies to enhance customer experiences and optimize business processes. Candidates are expected to have extensive experience in solution architecture, particularly within large-scale BSS environments. Collaboration with various stakeholders and mentoring of teams are key aspects of this position.
Key Responsibilities:
- Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.
- Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.
- Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.
- Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.
- Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.
- Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.
- Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.
- Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.
Key Skills:
- Bachelor s or Master s degree in Computer Science, Engineering, or a related field preferred.
- 8+ years of solution architecture experience, with a focus on large-scale BSS in telecommunications or similar industries.
- Proven expertise in architecting cloud-native, microservices, and SaaS solutions (AWS, Azure, Google Cloud Platform).
- Hands-on experience integrating AI/ML models into enterprise systems, with applications such as dynamic pricing, customer segmentation, predictive analytics, anomaly detection, and real-time recommendations.
- Deep understanding of BSS domains and processes (customer management, product catalog, order management, billing, revenue management).
- Practical experience with domain-driven design, event-driven architectures, and API management.
- Strong grasp of omnichannel strategies, digital transformation, and customer journey optimization.
- Excellent communication, stakeholder management, and leadership skills.
- Familiarity with TM Forum Open APIs, eTOM, SID, or similar industry standards (preferred).
- TOGAF or equivalent enterprise architecture certification is a plus.
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
100% Remote. Prefers Candidates local to Plano-TX, Alpharetta-GA or Bothell-WA.
Top Skills Required:
- Business Support Systems for Telecommunications
- Solutions Architecture
- Modelling Event Driven Architecture
- SPARX
- Enterprise Architect
- TMForum based standards
- TOGAF (preferred)
- Mobility Architecture (preferred)
What You ll Do
- Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.
- Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.
- Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.
- Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.
- Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.
- Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.
- Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.
- Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.
What You ll Bring
- Bachelor s or Master s degree in Computer Science, Engineering, or a related field preferred.
- 8+ years of solution architecture experience, with a focus on large-scale BSS in telecommunications or similar industries.
- Proven expertise in architecting cloud-native, microservices, and SaaS solutions (AWS, Azure, Google Cloud Platform).
- Hands-on experience integrating AI/ML models into enterprise systems, with applications such as dynamic pricing, customer segmentation, predictive analytics, anomaly detection, and real-time recommendations.
- Deep understanding of BSS domains and processes (customer management, product catalog, order management, billing, revenue management).
- Practical experience with domain-driven design, event-driven architectures, and API management.
- Strong grasp of omnichannel strategies, digital transformation, and customer journey optimization.
- Excellent communication, stakeholder management, and leadership skills.
- Familiarity with TM Forum Open APIs, eTOM, SID, or similar industry standards (preferred).
- TOGAF or equivalent enterprise architecture certification is a plus.