BPO Program Manager - w2 only

Summary: The BPO Program Manager role is focused on managing business process outsourcing initiatives within a remote working environment. The position requires expertise in program management and a strong understanding of BPO operations. The role is classified as outside IR35, indicating a flexible working arrangement for independent contractors.

Key Responsibilities:

• Manage and oversee BPO programs to ensure successful delivery and performance.
• Collaborate with stakeholders to define program objectives and deliverables.
• Monitor program progress and implement necessary adjustments to meet goals.
• Ensure compliance with industry standards and best practices in BPO.
• Facilitate communication between teams and clients to enhance service delivery.

Key Skills:

• Proven experience in program management, particularly in BPO.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of industry trends and best practices in outsourcing.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other