BizOps Lead (Marketplace / QA / Web Ops Specialist)

BizOps Lead (Marketplace / QA / Web Ops Specialist)

Posted Today by 1756880416

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Negotiable
Outside
Remote
USA
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Affiliate Marketing Automation Browserstack Chrome OS Content Design Content Management Systems Cross-Functional Collaboration Dashboard Devtools Dynamic Content Google Analytics Logos Management Operational Efficiency Prioritisation Process Improvement Project Management Salesforce Scalability Templates Web Pages

Summary: The BizOps Lead (Marketplace / QA / Web Ops Specialist) will be responsible for the operational execution of a consumer-facing shopping app while supporting the development and management of various marketing initiatives. This role emphasizes operational efficiency, scalability, and process improvement, requiring collaboration across multiple teams. The ideal candidate will manage day-to-day operations, oversee QA testing, and maintain performance dashboards. This position is a 6-month contract with strong potential for extension.

Key Responsibilities:

  • Create, document, and evolve operational processes to ensure clarity and efficiency
  • Respond promptly to ad hoc requests, bugs, and configuration errors
  • Manage merchant onboarding (sourcing hero images, logos, and text)
  • Maintain affiliate links and oversee weekly module configurations
  • Build, update, and thoroughly QA web pages for quality assurance
  • Monitor Marketplace performance with programmatic alerts and dashboards
  • Support financial program binding and publishing/QA of offers, modules, placements, and merchants
  • QA email rendering, deep links, modules, and ARS links
  • Collaborate with Design, Project Management, Product, Engineering, and Marketing teams for asset delivery and execution
  • Optimize Marketplace portal and tooling features for scalability
  • Implement automation solutions to streamline operations

Key Skills:

  • Bachelor's Degree or equivalent experience preferred
  • 1-3 years of experience in an operations role at a fast-paced tech company
  • Strong QA knowledge and end-to-end testing experience
  • Track record of delivering time-sensitive initiatives
  • Experience in building internal tools and process improvements
  • Self-starter with the ability to identify inefficiencies and drive solutions
  • Strong prioritization and adaptability in fast-changing environments
  • Excellent cross-functional collaboration and communication skills
  • Attention to detail and organizational strength
  • Technical Skills (Preferred): HTML/CSS, responsive templates, dynamic content design principles
  • Experience with Litmus, Email on Acid, and Salesforce Marketing Cloud/ExactTarget
  • Experience with Contentful (or other CMS), cross-device/browser testing tools (e.g., Browserstack)
  • Familiarity with Chrome DevTools, Google Analytics, and/or Google Tag Manager
  • Marketplace operations and affiliate marketing experience is a plus

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:
Role: BizOps Lead (Marketplace / QA / Web Ops Specialist)
Location: US (Onshore)
Type: 6-month contract (strong potential for extension)
Start Date: ASAP
About the Role
We are hiring for a Marketplace / QA / Web Ops Specialist to join our Marketing Technology team. This person will serve as the foundational executor of the Marketplace (consumer-facing shopping app) while also supporting the development and program management of email, push, and web initiatives.
The ideal candidate is a steward of operational efficiency, passionate about scalability, and eager to improve processes that drive long-term health, growth, and profitability. You will own the day-to-day operations of our Marketplace, manage end-to-end QA testing of email/web campaigns, and oversee ongoing hygiene and health dashboard maintenance. This role requires collaboration across multiple teams and a technical/organizational mindset to ensure smooth execution at scale.
What You ll Do
Create, document, and evolve operational processes to ensure clarity and efficiency
Respond promptly to ad hoc requests, bugs, and configuration errors
Manage merchant onboarding (sourcing hero images, logos, and text)
Maintain affiliate links and oversee weekly module configurations
Build, update, and thoroughly QA web pages for quality assurance
Monitor Marketplace performance with programmatic alerts and dashboards
Support financial program binding and publishing/QA of offers, modules, placements, and merchants
QA email rendering, deep links, modules, and ARS links
Collaborate with Design, Project Management, Product, Engineering, and Marketing teams for asset delivery and execution
Optimize Marketplace portal and tooling features for scalability
Implement automation solutions to streamline operations
What We re Looking For
Bachelor s Degree or equivalent experience preferred
1 3 years of experience in an operations role at a fast-paced tech company
Strong QA knowledge and end-to-end testing experience
Track record of delivering time-sensitive initiatives
Experience in building internal tools and process improvements
Self-starter with the ability to identify inefficiencies and drive solutions
Strong prioritization and adaptability in fast-changing environments
Excellent cross-functional collaboration and communication skills
Attention to detail and organizational strength
Technical Skills (Preferred):
HTML/CSS, responsive templates, dynamic content design principles
Experience with Litmus, Email on Acid, and Salesforce Marketing Cloud/ExactTarget
Experience with Contentful (or other CMS), cross-device/browser testing tools (e.g., Browserstack)
Familiarity with Chrome DevTools, Google Analytics, and/or Google Tag Manager
Marketplace operations and affiliate marketing experience is a plus
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