Banking Operations Lead (Remote)
Posted Today by Keystone Recruitment
Negotiable
Undetermined
Remote
United Kingdom
Summary: The Banking Operations Lead is a remote position focused on enhancing AI model training through expertise in branch banking operations. The role requires hands-on experience in teller functions and branch procedures to develop and validate AI-driven financial systems. Ideal candidates will possess strong operational knowledge and attention to detail, contributing to innovative financial technology solutions.
Key Responsibilities:
- Apply in-depth knowledge of branch operations and teller workflows to train and improve AI models
- Document and map routine banking processes, transaction flows, and compliance procedures for structured AI training datasets
- Evaluate AI-generated outputs for accuracy, completeness, and alignment with banking standards
- Provide detailed written feedback and annotations based on real-world branch scenarios
- Collaborate with cross-functional technical teams to enhance AI performance and workflow accuracy
- Contribute to quality assurance efforts by identifying inconsistencies or operational gaps in model outputs
- Support the development of comprehensive datasets representing diverse branch operations scenarios
- Stay informed on evolving banking regulations, compliance standards, and AI training methodologies
Key Skills:
- Proven experience as a bank teller or in branch banking operations
- Strong understanding of transaction processing, customer service standards, and compliance/KYC requirements
- Experience with workflow documentation and process mapping
- Excellent written and verbal communication skills with exceptional attention to detail
- Analytical mindset with the ability to evaluate operational processes critically
- Comfortable working independently in a remote environment
- Proficiency with digital collaboration and remote work tools
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Title: Banking Operations Lead (Remote)
Engagement: Hourly contract (independent contractor)
Rate: USD 20-50/hour
Job Summary
We are seeking a Branch Operations Specialist to contribute expertise in branch banking operations to support advanced AI model training. In this remote role, you will leverage hands-on experience in teller functions and branch procedures to help develop, refine, and validate AI-driven financial operations systems. This position is ideal for professionals with strong operational knowledge, attention to detail, and an interest in supporting innovative financial technology solutions.
Key Responsibilities
- Apply in-depth knowledge of branch operations and teller workflows to train and improve AI models
- Document and map routine banking processes, transaction flows, and compliance procedures for structured AI training datasets
- Evaluate AI-generated outputs for accuracy, completeness, and alignment with banking standards
- Provide detailed written feedback and annotations based on real-world branch scenarios
- Collaborate with cross-functional technical teams to enhance AI performance and workflow accuracy
- Contribute to quality assurance efforts by identifying inconsistencies or operational gaps in model outputs
- Support the development of comprehensive datasets representing diverse branch operations scenarios
- Stay informed on evolving banking regulations, compliance standards, and AI training methodologies
Required Skills and Qualifications
- Proven experience as a bank teller or in branch banking operations
- Strong understanding of transaction processing, customer service standards, and compliance/KYC requirements
- Experience with workflow documentation and process mapping
- Excellent written and verbal communication skills with exceptional attention to detail
- Analytical mindset with the ability to evaluate operational processes critically
- Comfortable working independently in a remote environment
- Proficiency with digital collaboration and remote work tools
Preferred Qualifications
- Experience in AI model training, data annotation, or workflow optimization
- Background in financial technology or digital banking initiatives
- Familiarity with regulatory and compliance frameworks within banking operations
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