Negotiable
Undetermined
Remote
United Kingdom
Summary: The Branch Operations Specialist – AI Training role involves utilizing banking operations expertise to train AI models that support banking functions. The position requires collaboration with AI product teams to enhance model performance and optimize teller workflows. The specialist will also provide feedback based on real-world scenarios and contribute to the development of training datasets. This is a remote contract position with flexible hours ranging from 10 to 40 hours per week.
Key Responsibilities:
- Utilize branch operations and teller expertise to train and refine AI models supporting banking functions.
- Document, evaluate, and optimize teller workflows and daily banking procedures for AI and machine learning applications.
- Collaborate with AI product and engineering teams to identify gaps and improve model performance.
- Assess AI model outputs for accuracy, consistency, and adherence to banking operational standards.
- Provide structured written feedback and annotations based on real-world teller and branch scenarios.
- Contribute to building comprehensive training datasets representing diverse branch operations.
- Stay informed on banking industry practices and AI training methodologies.
Key Skills:
- Proven experience as a bank teller or branch operations professional with strong knowledge of daily banking workflows and compliance practices.
- Strong written and verbal communication skills with high attention to detail.
- Ability to translate practical banking processes into structured AI training content.
- Analytical mindset with the ability to assess workflows and recommend improvements.
- Comfortable working independently in a remote environment.
- Adaptable and willing to learn AI technologies applied to banking operations.
- Proficiency in remote collaboration and documentation tools.
- Understanding of compliance and KYC requirements in banking operations.
Salary (Rate): £50.00/hr
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Position: Branch Operations Specialist – AI Training
Type: Contract
Compensation: $20 – $50/hour
Location: Remote
Commitment: 10-40 hours/week
Role Responsibilities
- Utilize branch operations and teller expertise to train and refine AI models supporting banking functions.
- Document, evaluate, and optimize teller workflows and daily banking procedures for AI and machine learning applications.
- Collaborate with AI product and engineering teams to identify gaps and improve model performance.
- Assess AI model outputs for accuracy, consistency, and adherence to banking operational standards.
- Provide structured written feedback and annotations based on real-world teller and branch scenarios.
- Contribute to building comprehensive training datasets representing diverse branch operations.
- Stay informed on banking industry practices and AI training methodologies.
Requirements
- Proven experience as a bank teller or branch operations professional with strong knowledge of daily banking workflows and compliance practices.
- Strong written and verbal communication skills with high attention to detail.
- Ability to translate practical banking processes into structured AI training content.
- Analytical mindset with the ability to assess workflows and recommend improvements.
- Comfortable working independently in a remote environment.
- Adaptable and willing to learn AI technologies applied to banking operations.
- Proficiency in remote collaboration and documentation tools.
- Understanding of compliance and KYC requirements in banking operations.
Application Process
- Upload resume
- Interview (15 min)
- Submit form