Azure Virtual Desktop SME

The Opportunity

We're looking for an experienced Azure Virtual Desktop (AVD) Subject Matter Expert to join a specialist infrastructure team supporting a large-scale enterprise Azure Virtual Desktop environment.

This is a fantastic opportunity for someone who enjoys working in a remote-first environment, taking ownership of a business-critical AVD platform, and delivering a secure, resilient, and high-performing end-user experience.

You'll play a key role in the support, administration and continuous improvement of a mature Azure Virtual Desktop estate while working alongside experienced infrastructure and cloud professionals.

Key Responsibilities

• Support and administer a large-scale Azure Virtual Desktop (AVD) environment
• Manage host pools, session hosts, application groups and user access
• Build, maintain and optimise AVD images and golden images
• Administer FSLogix profiles and associated storage solutions such as Azure NetApp Files or equivalent
• Ensure platform availability, resilience and disaster recovery readiness
• Troubleshoot complex AVD performance, connectivity and user experience issues
• Monitor platform health and implement service improvements
• Work closely with infrastructure, cloud and security teams to maintain best practice
• Participate in a shared 1-in-3 on-call support rota

Essential Skills & Experience

• 4+ years' experience supporting Microsoft Azure infrastructure
• Strong hands-on experience with Azure Virtual Desktop (AVD)
• Experience administering:
• Host Pools
• Session Hosts
• Application Groups
• User Profiles
• Image Management
• Strong understanding of FSLogix profile containers
• Experience with Azure networking and core Azure services
• Excellent troubleshooting skills across Windows and Azure environments
• Experience working in enterprise production environments
• Active UK Security Clearance (SC), or the ability to obtain it

Desirable Skills

• Azure NetApp Files (or similar enterprise storage solutions)
• Terraform and Infrastructure as Code (IaC)
• Azure Automation
• Azure Monitor/Log Analytics
• PowerShell Scripting
• Microsoft Intune
• Microsoft Entra ID (Azure AD)

Certifications

• AZ-140 - Microsoft Certified: Azure Virtual Desktop Specialty
• AZ-900 - Microsoft Certified: Azure Fundamentals
• Additional Azure certifications are advantageous