Summary: The Azure Network Support Engineer will provide essential support for networking technologies in Azure, particularly focusing on Firewall technologies like Palo Alto. This role involves collaborating with project teams to ensure smooth migrations and ongoing network support while adapting to the dynamic needs of the business. The engineer will also be responsible for creating support documentation and effectively communicating with stakeholders. This position is fully remote and operates on US hours.

Key Responsibilities:

• Creating support documentation for handover provided by project team including using shadowing and reverse shadowing techniques
• Able to support migrations happening from current Hub and Spoke architecture to Secure vWAN hub in Azure
• Be an integral part of the squad and act as the go to person for network support requirements
• Can work independently on support issues and escalate incidents with vendors where required including ensuring ownership until incident resolution
• Collaborate with engineers, testers, and other team members for migration work, DR tests etc including working paid additional/out of hours where applicable
• Communicate effectively with all levels of stakeholders, both verbally and in writing

Key Skills:

• Azure networking (NSG, VNet peering, UDR, Route Table, Private Link/Endpoint, Load balancer)
• Deployment and support experience of Azure vWAN Hub and Palo Alto Cloud NGFW
• Build VPNs with other cloud providers and appliances
• Palo Software and Cloud NGFW in Azure, including management of Advanced Threat Protection features
• Checkpoint and Azure Firewall (desirable)
• Azure DNS
• Infoblox DDI
• Expressroute and VNET gateways
• Infrastructure as Code Management - Terraform, Azure ADO (desirable)

Salary (Rate): £425

City: London

Country: UK

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT