AWS Connect Engineer

AWS Connect Engineer

Posted Today by 1761836072

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Negotiable
Outside
Remote
USA
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Agile Methodology Amazon Connect Amazon DynamoDB Amazon Lex Amazon Web Services (AWS) Apache Kafka API Gateway Application Programming Interface (API) AWS Certified Solutions Architect AWS Developer AWS Identity And Access Management (IAM) AWS Kinesis AWS Lambda AWS Solution Architect Cloud-Native Applications Cloud Computing Cloud Engineering Cloud Technology Continuous Integration and Continuous Delivery Data Processing DevOps Infrastructure as Code (IaC) Lex (Software) Node.js Nodes (Networking) RESTful API Software Development Software Engineering Terraform

Summary: We are looking for an AWS Connect Engineer to join our cloud engineering team, focusing on designing and implementing scalable solutions using Amazon Connect and related technologies. The ideal candidate will have extensive experience in cloud-native applications and will be responsible for building intelligent contact center solutions. This role involves collaboration with cross-functional teams and ensuring high availability and performance of the solutions. The position is remote and offers a long-term opportunity.

Key Responsibilities:

  • Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.
  • Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.
  • Integrate Amazon Connect with backend systems and third-party APIs.
  • Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge.
  • Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.
  • Ensure solutions are secure, scalable, and compliant with industry standards.
  • Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions.
  • Monitor and troubleshoot production issues, ensuring high availability and performance.

Key Skills:

  • 5-8 years of experience in software engineering with a focus on cloud-native applications.
  • Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations.
  • Proficiency in Node.js and experience building RESTful APIs.
  • Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM.
  • Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka.
  • Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices.
  • Excellent problem-solving skills and ability to work in a fast-paced, agile environment.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Hi ,

We have a job opening for the position of AWS Connect Engineer

Please find the job description below and if you are interested, kindly share your updated resume with contact details...

Job Title : AWS Connect Engineer

Location : Remote

Duration : Long Term


Job Summary:We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems. Key Responsibilities: Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions. Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js. Integrate Amazon Connect with backend systems and third-party APIs. Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge. Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect. Ensure solutions are secure, scalable, and compliant with industry standards. Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions. Monitor and troubleshoot production issues, ensuring high availability and performance. Required Skills & Qualifications: 5 8 years of experience in software engineering with a focus on cloud-native applications. Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations. Proficiency in Node.js and experience building RESTful APIs. Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM. Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka. Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices. Excellent problem-solving skills and ability to work in a fast-paced, agile environment.Preferred Qualifications: AWS Certification (e.g., AWS Certified Developer Associate, AWS Certified Solutions Architect). Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem. Background in contact center technologies or customer experience platforms. Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).

Thanks & Regards,

Subash US IT Consulting

w: e :

Blockedge Technologies Inc.,

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