AWS Connect Architect

Summary: Red Global is seeking an experienced AWS (Connect) Architect for a remote position in Europe, with a project duration of 3 months and a potential extension. The role involves consulting stakeholders on technical design, producing target states based on AWS Connect, and implementing security best practices. Candidates should have hands-on experience with various AWS services and strong communication skills. Immediate consideration is available for interested applicants.

Key Responsibilities:

• Consult Stakeholders in technical design and decision making around integrations architecture.
• Produce the target state based on AWS Connect (most likely in Bring-Your-Own-Telephony).
• Design end-to-end CCaaS architecture using Amazon Connect, Salesforce SCV, Lambda and other core AWS services.
• Design and implement call routing and handling logic to align with Salesforce SCV routing.
• Design and Implement security best practices within Amazon Connect to protect customer data and ensure compliance with regulations.
• Hands-on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services.
• Strong communication and cross-functional leadership skills.

Key Skills:

• Experience with AWS Connect and related AWS services.
• Technical design and decision-making skills.
• Knowledge of CCaaS architecture.
• Security best practices in cloud environments.
• Strong communication skills.
• Cross-functional leadership abilities.

Salary (Rate): undetermined

City: undetermined

Country: Poland

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

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For one of our international clients, Red Global is seeking an experienced AWS (Connect) Architect in Europe (REMOTE)

Project Details:

Start: ASAP

Duration: 3 months + possible extension

Location: Europe (REMOTE)

Language: English

Key Skills & Responsibilities:

• Consult Stakeholders in technical design and decision making around integrations architecture.
• Produce the target state based on AWS Connect (most likely in Bring-Your-Own-Telephony).
• Design end-to-end CCaaS architecture using Amazon Connect, Salesforce SCV, Lambda and other core AWS services.
• Design and implement call routing and handling logic to align with Salesforce SCV routing.
• Design and Implement security best practices within Amazon Connect to protect customer data and ensure compliance with regulations.
• Hands-on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services.
• Strong communication and cross-functional leadership skills.

If you are interested, please send me your updated CV to mmk@redglobal.com as for immediate consideration.

Reference
CR/132543_1772188309

Date
27 Feb 2026

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