Avaya Solutions Architect (Voice Transformation Expert)

Avaya Solutions Architect (Voice Transformation Expert)

Posted 1 week ago by 1751528889

Negotiable
Outside
Remote
USA

Summary: The role of Avaya Solutions Architect focuses on leading large-scale voice transition and transformation initiatives, requiring deep expertise in Avaya systems. The position is remote and seeks a senior professional with extensive experience in designing scalable contact center architectures. The ideal candidate will have a strong background in voice transformation and migration, along with the ability to document comprehensive Avaya solutions.

Key Responsibilities:

  • Lead large-scale voice transition and transformation initiatives.
  • Deliver scalable, enterprise-grade contact center architectures.
  • Design and document end-to-end Avaya solutions.

Key Skills:

  • 10+ years of AVAYA architecture experience.
  • Expertise in AVAYA Aura, Communication Manager, Session/System Manager.
  • Strong background in voice transformation/migration.
  • Ability to design and document end-to-end AVAYA solutions.
  • Experience with cloud migration (Genesys, Amazon Connect) - Nice to Have.
  • AVAYA certifications (ACSS, ACIS) - Nice to Have.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: Senior

Industry: IT

Detailed Description From Employer:

Title: Avaya Solutions Architect Voice Transformation Expert
Location: Remote

Duration: 12-24 months+

Job Description:
We re hiring a senior Avaya Solutions Architect with deep expertise in Avaya Aura, CM, SMGR, AES, and IVR systems. This role will lead large-scale voice transition and transformation initiatives, delivering scalable, enterprise-grade contact center architectures.

Must-Have Skills:

  • 10+ years of AVAYA architecture experience

  • Expertise in AVAYA Aura, Communication Manager, Session/System Manager

  • Strong background in voice transformation/migration

  • Ability to design and document end-to-end AVAYA solutions

Nice to Have:

  • Experience with cloud migration (Genesys, Amazon Connect)

  • AVAYA certifications (ACSS, ACIS)