Atlassian Specialist

Summary: The Atlassian SME role is a 3-month contract focused on the governance, administration, and optimization of an organization's Atlassian Cloud environment. The position emphasizes improving system structure and ensuring reliable operations while providing training and knowledge transfer to internal teams for independent management of the platform. The role requires expertise in various Atlassian tools and a commitment to standardizing processes and workflows.

Key Responsibilities:

• Governance & Standards
• Support end users and standardise projects, workflows, permissions, fields, and naming conventions
• Review current Atlassian setup and usage
• Define governance model (roles, responsibilities, change control)
• Recommend licensing, apps, and integrations
• Manage users, groups, projects, and spaces
• Maintain workflows, automations, SLAs, queues, and templates
• Oversee apps and integrations
• Perform regular housekeeping (clean-up, access reviews, consistency checks)
• Ensure scalable, consistent configurations across teams (delivery, service, engineering, product)
• Training & Knowledge Transfer
• Assess training needs across user groups
• Deliver role-based training sessions and materials
• Produce admin guides and playbooks
• Support handover to internal teams for ongoing management

Key Skills:

• Expertise in Jira Software (JSW), Jira Service Management (JSM), Jira Product Discovery (JPD), Compass, Confluence, and Jira Ops
• Experience with Atlassian Marketplace apps & integrations
• Strong understanding of governance models and change control processes
• Ability to manage users, groups, projects, and spaces effectively
• Experience in training and knowledge transfer
• Strong organizational and communication skills

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT