Summary: The role of Atlassian Administrator involves configuring and administering Atlassian tools, particularly focusing on Jira Enterprise, while collaborating with the IT Service Operations team. The position requires building standards and a support model for these applications, ensuring effective user management, technical support, and workflow management. The administrator will also handle integration management and data migration tasks, alongside maintaining documentation. This is a 6-month contract position with an ASAP start date.

Key Responsibilities:

• User management: Ensuring users have the correct roles and privileges, managing user groups, and implementing standards for user management within the IT Service Team.
• Technical support: Providing technical assistance and training to users, supporting colleagues in troubleshooting issues, and improving the utilisation of available application features.
• Collaboration: Working with the technology portfolio team to build Jira Plans for the portfolio of initiatives.
• Workflow management: Setting up projects, configuring boards, and ensuring workflows accurately reflect the stages for specific issue types.
• Integration management: Assessing and managing API user accounts.
• Data migration: Performing data migrations between Jira and Confluence sites within the Enterprise organisation.
• Documentation: Building and maintaining system documentation and knowledge articles.

Key Skills:

• Experience with Atlassian tools, particularly Jira, Confluence, and Trello.
• Strong user management skills.
• Technical support and training capabilities.
• Ability to configure workflows and manage projects.
• Experience with API management and data migration.
• Documentation skills for system processes and knowledge sharing.

Salary (Rate): 400

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT