ASB Officer
Posted Today by Niyaa People
£30 Per hour
Undetermined
Remote
Birmingham (B36), B36
Summary: The role of an Anti-Social Behaviour Officer involves managing a caseload of anti-social behaviour cases for a Leicester-based Housing Association on a temporary contract. The successful candidate will work primarily remotely, with one day per week required at the office, and will be responsible for investigating complaints and progressing cases through to resolution. This position requires strong communication skills and the ability to work independently while adhering to housing policies and legislation.
Key Responsibilities:
- Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.
- Investigate ASB complaints, gather evidence and maintain detailed case records.
- Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues.
- Progress complex ASB cases through formal enforcement action and legal proceedings where required.
- Prepare case files, statements and evidence for court action.
- Attend meetings, interviews and site visits where required.
- Provide advice and support to customers affected by anti-social behaviour.
- Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies.
Key Skills:
- Previous experience working as an Anti-Social Behaviour Officer within social housing.
- Experience managing ASB cases through investigation, enforcement and legal stages.
- Good knowledge of ASB legislation, tenancy enforcement and housing procedures.
- Strong evidence-gathering, report-writing and case management skills.
- Excellent communication and negotiation abilities.
- The ability to work independently, manage deadlines and prioritise a varied caseload.
- A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed.
Salary (Rate): £30 per hour
City: Birmingham
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract.This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week.As an Anti-Social Behaviour Officer, you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation.
Key Responsibilities of an ASB Officer:
- Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.
- Investigate ASB complaints, gather evidence and maintain detailed case records.
- Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues.
- Progress complex ASB cases through formal enforcement action and legal proceedings where required.
- Prepare case files, statements and evidence for court action.
- Attend meetings, interviews and site visits where required.
- Provide advice and support to customers affected by anti-social behaviour.
- Ensure all case management activity is accurately recorded and compliant with relevant legislation and policies.
About You:
- Previous experience working as an Anti-Social Behaviour Officer within social housing.
- Experience managing ASB cases through investigation, enforcement and legal stages.
- Good knowledge of ASB legislation, tenancy enforcement and housing procedures.
- Strong evidence-gathering, report-writing and case management skills.
- Excellent communication and negotiation abilities.
- The ability to work independently, manage deadlines and prioritise a varied caseload.
- A full UK driving licence and access to a vehicle, as travel across Leicester will be required when needed.
If you are an experienced Anti-Social Behaviour Officer looking for a flexible temporary opportunity with a predominantly remote working arrangement, we would like to hear from you. Please apply or contct