Applications Support - NEC Housing
Posted Today by Lorien
£400 Per day
Inside
Remote
Bristol, UK
Summary: The role of Application Support Officer for NEC Housing involves providing expert technical and functional support for the NEC Housing platform, primarily in a remote capacity. The position requires strong problem-solving skills and experience in system optimization to enhance essential housing services. The successful candidate will work closely with housing service teams and utilize SQL for data management and reporting. This is a three-month contract position classified as inside IR35.
Key Responsibilities:
- Providing specialist support for NEC Housing, including troubleshooting, configuration, and day-to-day system administration.
- Working closely with the Housing service teams to understand operational requirements and ensure systems are meeting business needs.
- Supporting key modules, ideally within Allocations or Repairs, offering expert guidance and technical insight.
- Using SQL to extract, analyse, and validate data, supporting reporting, audits, and resolving complex system issues.
- Assisting with system upgrades, patch deployments, and testing activities.
- Producing clear documentation, knowledgebase articles, and user guidance.
- Collaborating with internal stakeholders and external suppliers to resolve issues and drive continuous improvement.
Key Skills:
- Extensive NEC Housing experience (essential).
- Strong working knowledge of Allocations or Repairs modules (highly desirable).
- Competent SQL skills, able to write queries for data extraction and analysis.
- Previous experience within an application support environment, ideally within housing or local government.
- Excellent problem-solving abilities and a proactive, customer-focused approach.
- Ability to communicate effectively with both technical and non-technical stakeholders.
Salary (Rate): £400 per day
City: Bristol
Country: UK
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
- Application Support Officer - NEC Housing
- Bristol - mainly remote
- 3 month contract
- Inside of IR35
- £400 per day
We are looking for a highly skilled Housing Application Support Officer with strong expertise in NEC Housing to join our dynamic team. This is an exciting opportunity for an experienced applications support professional who enjoys problem-solving, system optimisation, and supporting essential housing services.
In this role, you will provide expert technical and functional support across our NEC Housing platform, ensuring smooth daily operations and contributing to service improvements across critical areas such as Allocations or Repairs.
What You'll Be Doing- Providing specialist support for NEC Housing, including troubleshooting, configuration, and day-to-day system administration.
- Working closely with the Housing service teams to understand operational requirements and ensure systems are meeting business needs.
- Supporting key modules, ideally within Allocations or Repairs, offering expert guidance and technical insight.
- Using SQL to extract, analyse, and validate data, supporting reporting, audits, and resolving complex system issues.
- Assisting with system upgrades, patch deployments, and testing activities.
- Producing clear documentation, knowledgebase articles, and user guidance.
- Collaborating with internal stakeholders and external suppliers to resolve issues and drive continuous improvement.
What We Are Looking For
- Extensive NEC Housing experience (essential).
- Strong working knowledge of Allocations or Repairs modules (highly desirable).
- Competent SQL skills, able to write queries for data extraction and analysis.
- Previous experience within an application support environment, ideally within housing or local government.
- Excellent problem-solving abilities and a proactive, customer-focused approach.
- Ability to communicate effectively with both technical and non-technical stakeholders.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
