Applications Support Lead (Azure DevOps)
Posted Today by Montash
Negotiable
Inside
Remote
CH33, Neston, Cheshire West and Chester
Summary: The Applications Support Lead (Azure DevOps) role involves guiding a small team of application support engineers in delivering DevOps and application management services for a complex data integration platform. The position requires hands-on leadership, management of service performance, and collaboration with agile teams to ensure effective application updates. The role is remote with occasional travel to Neston and requires SC clearance. The contract is for a duration of 3 months and falls under inside IR35 regulations.
Key Responsibilities:
- Lead small team of apps support engineers focused on production & development
- Manage and improve service performance using ITIL processes
- Main POC for incidents, change, problem management and service reporting
- Provide expert-level development support on InterSystems products
- Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms)
- Oversee application lifecycle management in Azure cloud environments
- Work with delivery managers and agile teams to ensure delivery of app updates
- Support automation of infrastructure provisioning and deployment pipelines
- Participate in Agile ceremonies and ensure alignment with DevOps best practices
- Mentor engineers and foster a continuous improvement culture
Key Skills:
- History leading small agile teams of application support engineers in enterprise environments
- In-depth knowledge and experience with InterSystems HealthShare/ HealthConnect – including EMPI, PD, IRIS, and Integration Engine
- Strong understanding of ITIL service management frameworks
- Hands-on experience managing applications in Azure environments
- SC Cleared – active & transferrable clearance
- ITIL Certification (desirable)
- Understanding of Azure DevOps & Jira (desirable)
- Development experience with Azure, .NET, Ansible, and Terraform (desirable)
Salary (Rate): undetermined
City: Neston
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Role: Applications Support Lead (Azure DevOps)
Start Date: ASAP
Contract Length: 3 Months
Work Location: Remote – Ad-hoc travel to Neston aprx. twice per month
IR35 Status: Inside IR35
Security Clearance: SC Cleared
Join a critical digital services programme, where you’ll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform.
Responsibilities:
- Lead small team of apps support engineers focused on production & development
- Manage and improve service performance using ITIL processes
- Main POC for incidents, change, problem management and service reporting
- Provide expert-level development support on InterSystems products
- Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms)
- Oversee application lifecycle management in Azure cloud environments
- Work with delivery managers and agile teams to ensure delivery of app updates
- Support automation of infrastructure provisioning and deployment pipelines
- Participate in Agile ceremonies and ensure alignment with DevOps best practices
- Mentor engineers and foster a continuous improvement culture
Required Experience:
- History leading small agile teams of application support engineers in enterprise environments
- In-depth knowledge and experience with InterSystems HealthShare/ HealthConnect – including EMPI, PD, IRIS, and Integration Engine
- Strong understanding of ITIL service management frameworks
- Hands-on experience managing applications in Azure environments
- SC Cleared – active & transferrable clearance
Desirable:
- ITIL Certification
- Understanding of Azure DevOps & Jira
- Development experience with Azure, .NET, Ansible, and Terraform