Application Support Engineer - OpenText Content Management

job summary

We are seeking an experienced OpenText ECM Application Support Engineer to design, customize, and support enterprise content management solutions.

In this remote role, you will play a critical part in maintaining core platform health, building enterprise integrations, and ensuring seamless document management capabilities across global systems.

location: Telecommute

job type: Contract

salary: $47 - 52 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities

• Configure, customize, and maintain OpenText Content Server, Extended ECM, and Documentum platforms.
• Build and support integrations between OpenText ECM and enterprise applications like SAP using REST APIs and Web Services.
• Perform system administration, performance tuning, upgrades, and platform troubleshooting.
• Collaborate with technical teams and stakeholders to support cloud deployment and content migration initiatives

qualifications

7+ years of dedicated experience supporting and administering OpenText Enterprise Content Management solutions.

Proven expertise in configuring, customizing, and maintaining OpenText Content Server, Extended ECM, or Documentum.

Strong hands-on experience integrating ECM with third-party software (e.g., SAP, CRM systems) via REST APIs and Web Services.

Demonstrated ability to conduct root-cause analysis, perform upgrades, and optimize system performance.