job summary
We are seeking an experienced Application Support Engineer to join our team to support and maintain mission-critical enterprise applications.
In this position, you will serve as a technical expert responsible for troubleshooting, diagnosing, and resolving complex software issues within modern Java microservices architectures.
You will collaborate across teams to ensure platform stability, improve system performance, and uphold service quality.
location: Telecommute
job type: Contract
salary: $36.66 - 42.00 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities
- Diagnose, troubleshoot, and resolve issues within Core Java and Spring Boot microservices.
- Perform system remediation and implement proactive measures to ensure operational efficiency.
- Work with cross-functional development and operations groups to streamline integration.
- Drive continuous improvement by documenting solutions and refining operational processes.
qualifications
5-7 years of professional experience in application support or software engineering.
Deep expertise in Core Java, Spring Boot, and Microservices Architecture.
Strong background in IT troubleshooting, system analysis, and application remediation.
PREFERRED QUALIFICATIONS
Background supporting Product Lifecycle Management (PLM) platforms.
Industry experience within the Retail sector.
skills
business systems
Java
Core Java
microservices
Microservices Architecture
proactive monitoring
system reliability
Spring Boot
analytical
effectively communicate
troubleshoot
problem-solver
proactive
business continuity
engineering support
Product Lifecycle Management
Retail Industry
root-cause analysis
service improvement
service quality
Application Support
IT troubleshooting