Application Support Analyst -Veritas NetBackup, Enterprise Backup Environment, Cybervault Experience

Application Support Analyst -Veritas NetBackup, Enterprise Backup Environment, Cybervault Experience

Posted 4 days ago by 1751527802

Negotiable
Outside
Remote
USA

Summary: The Application Support Analyst will play a crucial role in managing and enhancing the backup environment, focusing on application support and reliable backup systems. Responsibilities include proactive capacity planning, implementation of new installations, and providing critical support in an on-call rotation. The role involves daily monitoring, firmware upgrades, security remediation, and disaster recovery testing to ensure optimal performance and compliance of backup solutions.

Key Responsibilities:

  • Perform daily checks to monitor the health of remote backup environments.
  • Complete backup requests across data centers and remote sites.
  • Upgrade firmware on Veritas Flex / Veritas Appliances to remain security compliant.
  • Resolve Client's security VITs on Veritas Flex / Veritas Appliances through ongoing Security Remediations.
  • Assist with migration and consolidation of Veritas Appliances in remote sites and decommissioning old equipment.
  • Provide technical expertise in pre-sales qualification and delivering technical architectural designs.
  • Develop and oversee policies and procedures for consistent backup provisioning and data protection.
  • Involved in disaster recovery (DR) testing for backups, executing simulated recovery scenarios.
  • Participate in configuring NetBackup policies, performing regular backup jobs, and troubleshooting issues.
  • Provide on-call support for NetBackup, ensuring smooth backup and recovery operations.

Key Skills:

  • Experience with Veritas Flex and Veritas Appliances.
  • Proficiency in NetBackup configuration and management.
  • Strong understanding of disaster recovery processes and testing.
  • Technical expertise in backup systems and data protection standards.
  • Ability to troubleshoot and resolve backup failures.
  • Capacity planning and infrastructure preparation skills.
  • Experience in developing policies and procedures for backup operations.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Candidate will plays a key role in managing and enhancing the backup environment.

Provide application support and reliable backup systems.

Proactive capacity planning and preparing the infrastructure for immediate needs and future growth.

Implementation of new installations and deployments.

Contractor in the on-call rotation, providing critical support for backup solutions.

Their key responsibilities included:
Perform daily checks to monitor the health of remote backup environments.
Complete backup requests across data centers and remote sites.
Upgrade firmware on Veritas Flex \ Veritas Appliances to remain security compliant.
Resolve Client's security VITs on Veritas Flex \ Veritas Appliances through ongoing Security Remediations, enhancing the security posture of the backup systems.
Assists with migration and consolidation of Veritas Appliances in remote sites and decommissioning old equipment, optimizing resources, and reducing overhead.
Provides technical expertise in pre-sales qualification and delivering technical architectural designs, strategies, and plans, contributing to the company s strategic engagements.
Develops and oversees policies and procedures to ensure consistent backup provisioning, uptime, regulatory compliance, and data protection, thereby upholding high operational standards.
Involved in disaster recovery (DR) testing for backups, role includes executing simulated recovery scenarios to validate the effectiveness of our backup and recovery processes. Ensures that critical data could be restored within defined recovery time objectives (RTOs) and recovery point objectives (RPOs). This includes coordinating with IT teams to perform test restores, identifying any gaps or weaknesses in our DR plan, and recommending improvements to enhance data resiliency and minimize downtime in the event of an actual disaster.
Participate configuring NetBackup policies, performing regular backup jobs, troubleshooting issues, and ensuring the overall integrity of the backup system. Collaborate with cross-functional teams to optimize backup strategies, streamline recovery processes, and maintain compliance with data protection standards.
Provide on-call support for NetBackup, ensuring that backup and recovery operations ran smoothly outside of regular working hours. My responsibilities included troubleshooting and resolving backup failures, monitoring system performance, and addressing any issues that arose with backup jobs or recovery processes.