Application Documentation Specialist
Posted Today by 1756881785
Negotiable
Outside
Remote
USA
Summary: The Documentation Specialist is tasked with creating comprehensive documentation to support systems, applications, and training initiatives, ensuring accessibility for end-users and support staff. This role involves developing various types of documentation, including system, application, training, and administration manuals. Collaboration with technical teams is essential to gather necessary details and ensure compliance with standards. The position emphasizes strong written communication skills to produce user-friendly content.
Key Responsibilities:
- Developing system documentation, including architecture overviews and technical references.
- Creating application documentation, such as configuration guides and troubleshooting manuals.
- Preparing training documentation, including user guides, quick reference materials, and onboarding content.
- Developing administration manuals for system administrators.
- Writing post-deployment support plans to guide ongoing operations and maintenance.
- Collaborating with developers, engineers, and project managers to gather technical details.
- Ensuring all documentation meets compliance, security, and accessibility standards.
Key Skills:
- Microsoft 365 Fundamentals (MS-900) certification (recommended).
- Equivalent professional experience in technical documentation may be accepted in place of certification.
- DoD 8140 compliance: IA awareness training (required if no privileged access is granted).
- Strong written communication skills with the ability to translate technical information into clear, user-friendly content.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Job description:
The Documentation Specialist is responsible for preparing comprehensive documentation to support systems, applications, and training initiatives. This role ensures that end-users, administrators, and support staff have access to clear, accurate, and user-friendly documentation throughout the project lifecycle. Key responsibilities include:
- Developing system documentation, including architecture overviews and technical references.
- Creating application documentation, such as configuration guides and troubleshooting manuals.
- Preparing training documentation, including user guides, quick reference materials, and onboarding content.
- Developing administration manuals for system administrators.
- Writing post-deployment support plans to guide ongoing operations and maintenance.
- Collaborating with developers, engineers, and project managers to gather technical details.
- Ensuring all documentation meets compliance, security, and accessibility standards.
Required Certifications & Qualifications:
- Microsoft 365 Fundamentals (MS-900) certification (recommended).
- Equivalent professional experience in technical documentation may be accepted in place of certification.
- DoD 8140 compliance: IA awareness training (required if no privileged access is granted).
- Strong written communication skills with the ability to translate technical information into clear, user-friendly content.