Application Architect ServiceNow (HRSD)

Summary: The role of Application Architect ServiceNow (HRSD) involves leading the implementation of a Back-to-Box HR Service Delivery project, focusing on standardizing functionalities and removing legacy customizations. The position requires collaboration with HR and IT stakeholders to ensure a smooth transition to ServiceNow's out-of-the-box capabilities. The consultant will also provide guidance on data migration, testing, and change management. This is a remote position based in the UK for a duration of 12 months.

Key Responsibilities:

• Lead or support the implementation of ServiceNow HRSD with a strong emphasis on standard (back-to-box) functionality.
• Analyse and identify existing customizations and work with stakeholders to remove or replace them with native features.
• Collaborate with HR and IT stakeholders to ensure seamless transition to standard ServiceNow functionality.
• Configure HR case management, employee service center, lifecycle events, and knowledge management modules.
• Ensure compliance with ServiceNow best practices and governance policies.
• Provide guidance on data migration, testing, training, and change management.
• Support UAT, go-live and post-go-live stabilization activities.

Key Skills:

• Proven experience delivering ServiceNow HRSD projects, ideally including back-to-box implementations.
• Strong understanding of HRSD modules and their out-of-the-box capabilities.
• Experience with customization assessment, removal, and migration to standard functionality.
• Excellent stakeholder management and communication skills.
• ServiceNow Certified Implementation Specialist - HRSD preferred.

Salary (Rate): £695 daily

City: London

Country: UK

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: Application Architect ServiceNow (HRSD)

Location: UK Remote

Duration: 12 Months

Day rate: £695 (Umbrella PAYE)

Must be a UK National eligible for BPSS

Overview:

We are seeking an experienced ServiceNow HRSD Consultant to lead the delivery of a Back-to-Box HR Service Delivery implementation, focusing on the removal of legacy customizations and aligning with best practices for out-of-the-box configuration.

Key Responsibilities:

• Lead or support the implementation of ServiceNow HRSD with a strong emphasis on standard (back-to-box) functionality.
• Analyse and identify existing customizations and work with stakeholders to remove or replace them with native features.
• Collaborate with HR and IT stakeholders to ensure seamless transition to standard ServiceNow functionality.
• Configure HR case management, employee service center, lifecycle events, and knowledge management modules.
• Ensure compliance with ServiceNow best practices and governance policies.
• Provide guidance on data migration, testing, training, and change management.
• Support UAT, go-live and post-go-live stabilization activities.

Requirements:

• Proven experience delivering ServiceNow HRSD projects, ideally including back-to-box implementations.
• Strong understanding of HRSD modules and their out-of-the-box capabilities.
• Experience with customization assessment, removal, and migration to standard functionality.
• Excellent stakeholder management and communication skills.
• ServiceNow Certified Implementation Specialist - HRSD preferred.