job summary
JOB DESCRIPTION Responsible for analyzing the technology environment, enterprise specifics standards, and documenting requirements; setting the collaboration framework, creating a solution prototype, participating in technology selection process, controlling solution development, and supporting project management. Solid experience required in IT architecture, infrastructure, and cloud development, engineering and software architecture design, business analysis, and DevOps. Strong project management, product management and comunication skills required.
Project Role
The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Con Edison's AMI systems such as the Meter Data Management System (MDMS), and Head End System (HES). Work closely with the key Vendors and Business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements. Work in AMI Run team to see any tools or reports needed to support monitoring or troubleshooting the production systems.
Portfolio Scope
Responsible for day to day operation on MDMS and applications integrated with it. Includes on call support on rotating basis. Should be able to analyze MDMS issues, trace data flow, log analysis, build automation for alerts and monitoring. Need to have prevent and predict mindset
Deliverables
Work on production issues in agile framework. Quick turnaround time. Able to own the resolution, collaborate with vendors and other ecosystem partners. Contribute to production release via planning and active participation. Strong performance in trending process data and develop insights.
Business Relationships and Management
Provides updates on support issues plan, reports critical issues. Troubleshoots and resolves client issues. Works collaboratively with cross-functional teams to achieve all project goals. Engages vendors/sponsors at the right level of detail for example in weekly status meetings. Proactively engages others outside the project teams to bring in expertise to work to solve technical issues.
Decision Making: Identifies issues, develops alternatives, provides recommendations.
People Leadership
Works independently and provides guidance to other employees and contractors. Actively seeks input from team members to facilitate quick resolution to issues. Demonstrates commitment and integrity and serve as a role model for team members.
Operations
Conducts incident triage, remediation, root cause analysis and recommends preventive actions including HPI.
Performance Improvement
Participates on IT process improvement teams. Makes suggestions on system or process improvements.
Communications
Strengthens business relationships, managing and maintaining effective communications with all stakeholders. Leads or contributes to team discussions. Proactively raises issues.
TECHNICAL SKILLS
Must Have Ability to intrepid, modify and write scripts and SQL queries
Able to work independently and have good communication skills
accurate and insightful analysis
Advanced Metering Infrastructure (AMI)
EIP MDMS
Linux
Observability
Nice To Have
Grafana
Python
qualifications
TECHNICAL SKILLS Must Have
Ability to intrepid, modify and write scripts and SQL queries
Able to work independently and have good communication skills
accurate and insightful analysis
Advanced Metering Infrastructure (AMI)
EIP MDMS
Linux
Observability
Nice To Have
Grafana
Python
skills
build automation
cloud development
process data
data flow
DevOps
IT architecture
log analysis
Meter Data Management
MDMS
software architecture design
Communications
Decision Making
People Leadership
Proactively
Works independently
business analysis
continuous improvement
solution development
upskill
prototype
incident triage
infrastructure
Metering
organizational goals
Performance Improvement
preventive actions
process improvement
process improvements
product management
production systems
effective communications
monitoring processes
project management
release notes
documenting requirements
root cause analysis
lead technical
application support
turnaround time