Required Skills
- Minimum 13+ years of overall IT experience.
- 10+ years of Program, Portfolio, Transformation, or PMO leadership experience.
- Experience managing enterprise technology portfolios and strategic initiatives.
- Manage the intake, evaluation, prioritization, and tracking of AI, AIOps, and automation use cases.
- Facilitate governance processes, portfolio reviews, steering committee meetings, decision tracking, and executive reporting.
- Maintain the AIOps portfolio roadmap, including dependencies, risks, issues, and delivery plans.
- Develop business cases and track value realization, including cost savings, productivity gains, and operational improvements.
- Create executive dashboards, KPIs, scorecards, status reports, and leadership presentations.
- Drive cross-functional coordination across ServiceNow, Operations, Infrastructure, Security, Engineering, and vendor teams.
- Partner with technical and business stakeholders to align AI and automation investments with strategic objectives.
- Monitor portfolio health and provide recommendations to support prioritization, funding, and execution decisions.
- Strong executive communication, presentation, and stakeholder management skills.
- Experience facilitating governance forums, steering committees, and executive decision-making processes.
- Proven ability to develop business cases, ROI models, KPI frameworks, and value realization programs.
- Experience leading large-scale initiatives across multiple technology organizations.
- Strong analytical, organizational, and problem-solving skills.
Preferred Skills
- Background or previous project leadership in ServiceNow, Now Assist, or Workflow Automation
- Demonstrated understanding of IT Observability, Monitoring and Metric Reporting
Rate:
Not specified
Location:
Dallas
IR35 Status:
Outside
Remote Status:
Remote
Industry:
Project Management
Seniority Level:
Senior