Role Overview
Seeking engineers to build and automate HR workflows using Serval, an AI-native service management platform deployed on Zendesk. Focus on employee onboarding, offboarding, and HR service requests.
Required Skills
- Hands-on experience with Zendesk, ServiceNow, or similar ITSM platforms.
- Experience building workflows, automations, and integrations.
- HR service delivery or employee lifecycle workflow experience.
- Python, JavaScript, REST APIs, or low-code tools.
- Strong communication and stakeholder management skills.
Nice to Have
- Serval experience
- AI agents/automation
- Workday or other HR integrations.