Agile Delivery Manager

Agile Delivery Manager

Posted 1 day ago by 1759833252

Negotiable
Outside
Remote
USA

Summary: The Agile Delivery Manager will lead the Agile delivery function across product teams and Scrum Masters, ensuring consistent application of Agile practices and alignment of delivery outcomes with business objectives. This role requires managing consulting engagements, supporting corporate operations, and fostering team development. The ideal candidate will be a coach and mentor, driving continuous improvement and exceptional service delivery outcomes. Travel may be required quarterly based on project needs.

Key Responsibilities:

  • Manage and develop Scrum Masters and Agile team leads.
  • Supporting consulting service operations, including resource planning and utilization.
  • Calculating project-level resource pricing and helping structure budgets.
  • Support the RTE in managing ART-level coordination and planning.
  • Promote Agile maturity and continuous improvement across teams.
  • Mentoring and guiding consulting teams; you're a coach, not just a manager.
  • Ensure service delivery satisfaction and outcomes align with expectations.
  • Partner with clients to define service delivery and project goals with broader business needs.
  • Making sure we hit deadlines, stay within budget, and exceed expectations.
  • Identify, manage, and resolve delivery risks, dependencies, and blockers.
  • Tracking performance: financial, resourcing, delivery; you’re on it.
  • Actively identify, remove, and escalate impediments while coordinating with stakeholders to resolve cross-team blockers and dependencies.
  • Collaborate with Product Management, Architects, and Business Owners to optimize delivery.
  • Support hiring, onboarding, and performance feedback for Agile team members.
  • Lead and develop high-performing service delivery, technical, and functional teams.

Key Skills:

  • Bachelor’s degree in computer science, Business Administration, or a related field (master’s degree preferred).
  • 5+ years of experience in Agile Program Management or Scrum Master.
  • 5+ years in IT consulting leading technical delivery teams.
  • Commitment to fostering an environment of continuous improvement, innovation, and high performance.
  • Deep understanding of Agile frameworks (SAFe, Scrum, Kanban, XP) and Agile Program Management best practices.
  • Handle capacity planning and ensure resource availability across projects.
  • Agile certifications (e.g., Certified Scrum Master, SAFe Agilist, PMI-ACP) preferred.
  • Manage internal resources, including people and technology.
  • Empathetic leader with a coaching mindset.
  • Strong conflict resolution and negotiation skills.
  • Strong facilitation, coaching, mentoring, and conflict resolution skills.
  • Excellent organizational, analytical, and problem-solving abilities.
  • Proficient in Agile tools such as Jira, Rally, Azure DevOps, or equivalent.
  • Exceptional communication and interpersonal skills, with the ability to influence and collaborate across multiple levels of an organization.
  • Proven ability to manage complex cross-functional initiatives with competing priorities.
  • Manage client and account-level service delivery.
  • Screen and select qualified technical talent for project roles.
  • Calculate and manage resource pricing and project budgets.
  • Commitment to fostering a collaborative, inclusive team environment.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Agile Delivery Manager

Duration: Long-term Contract

Location: Remote

Notes: Candidates should be able to travel 2 -3 days quarterly as per client requirement based on project Needs.

Position Description:

Lead the Agile delivery function across product teams and Scrum Masters. Ensure Agile practices are consistently applied and that delivery outcomes align with business objectives. We re looking for a Delivery Manager who can lead teams, manage consulting engagements like a pro, and support our corporate consulting operations. You ll help ensure our teams are supported, our financials are healthy, our people are thriving, and our services are delivered with exceptional outcomes.

Essential Duties and Responsibilities:

  • Manage and develop Scrum Masters and Agile team leads.
  • Supporting consulting service operations, including resource planning and utilization
  • Calculating project-level resource pricing and helping structure budgets
  • Support the RTE in managing ART-level coordination and planning.
  • Promote Agile maturity and continuous improvement across teams.
  • Mentoring and guiding consulting teams you're a coach, not just a manager
  • Ensure service delivery satisfaction and outcomes align with expectations
  • Partner with clients to define service delivery and project goals with broader business needs
  • Making sure we hit deadlines, stay within budget, and exceed expectations
  • Identify, manage, and resolve delivery risks, dependencies, and blockers.
  • Tracking performance financial, resourcing, delivery you re on it
  • Actively identify, remove, and escalate impediments while coordinating with stakeholders to resolve cross-team blockers and dependencies.
  • Collaborate with Product Management, Architects, and Business Owners to optimize delivery.
  • Support hiring, onboarding, and performance feedback for Agile team members.
  • Lead and develop high-performing service delivery, technical, and functional teams .

Optional Experience and Education Requirements :

  • Bachelor s degree in computer science, Business Administration, or a related field (master s degree preferred).
  • 5+ years of experience in Agile Program Management or Scrum Master
  • 5+ years in IT consulting leading technical delivery teams
  • Commitment to fostering an environment of continuous improvement, innovation, and high performance.

Knowledge, Skills, and Abilities:

  • Deep understanding of Agile frameworks (SAFe, Scrum, Kanban, XP) and Agile Program Management best practices.
  • Handle capacity planning and ensure resource availability across projects
  • Agile certifications (e.g., Certified Scrum Master, SAFe Agilist, PMI-ACP) preferred.
  • Manage internal resources, including people and technology
  • Empathetic leader with a coaching mindset.
  • Strong conflict resolution and negotiation skills.
  • Strong facilitation, coaching, mentoring, and conflict resolution skills.
  • Excellent organizational, analytical, and problem-solving abilities.
  • Proficient in Agile tools such as Jira, Rally, Azure DevOps, or equivalent.
  • Exceptional communication and interpersonal skills, with the ability to influence and collaborate across multiple levels of an organization.
  • Proven ability to manage complex cross-functional initiatives with competing priorities.
  • Manage client and account-level service delivery

  • Screen and select qualified technical talent for project roles
  • Calculate and manage resource pricing and project budgets
  • Commitment to fostering a collaborative, inclusive team environment.