Adoption & Change Management Consultant | Microsoft 365 Copilot
Location: Fully remote
Contract: Initial 6 months, with extensions available
Rate: £550 per day, inside IR35
Start: ASAP. Candidates must be immediately available or on a maximum two-week notice period.
We are looking for experienced Adoption & Change Management Consultants to support Microsoft 365 Copilot transformation and adoption programmes.
This is a hands-on delivery role, supporting people and teams to embed Microsoft 365 Copilot and Copilot Studio into their day-to-day work.
You will combine practical change management with training, stakeholder engagement and adoption measurement to drive lasting changes in how people work.
Key responsibilities
- Deliver adoption and change management activities across Microsoft 365 Copilot and Copilot Studio programmes.
- Develop user personas and practical use cases that demonstrate how Copilot can support different teams and business functions.
- Design and deliver training, user enablement sessions and solution demonstrations.
- Create targeted communications and engagement plans to build awareness, encourage participation and address resistance to change.
- Establish and support champion networks and user communities to encourage knowledge sharing and ongoing adoption.
- Define adoption measures, track progress and use feedback to improve engagement and usage.
- Manage stakeholders across business and technology teams, securing support and aligning adoption activities with business objectives.
- Support digital transformation roadmaps and the adoption of new Target Operating Models.
- Identify and manage adoption risks, barriers and dependencies.
- Help organisations navigate the cultural and behavioural changes associated with AI and Copilot.
Skills and experience required
- Proven experience delivering technology adoption and change management programmes.
- Hands-on experience personally delivering Microsoft 365 Copilot and Copilot Studio adoption.
- Experience addressing the cultural and behavioural changes associated with AI-enabled ways of working.
- Practical knowledge of Prosci methodology, with certification strongly preferred.
- Strong training, facilitation, user enablement and solution demonstration skills.
- Experience developing champion networks, communications plans and stakeholder engagement activities.
- Experience supporting digital transformation roadmaps and Target Operating Model adoption.
- Strong stakeholder management, communication and risk management skills.
- Senior Consultants must be able to independently lead their area of the Adoption & Change Management workstream, manage senior stakeholders and provide guidance to junior consultants.
To apply, please send your CV clearly highlighting where you have personally delivered Microsoft 365 Copilot and Copilot Studio adoption, including your responsibilities and the outcomes achieved.
Immediate requirement. Applicants must be available to start within two weeks.