Adoption and Change Management Consultant
Posted Today by Bytes Software Services
Negotiable
Undetermined
Remote
United Kingdom
Summary: The Adoption & Change Management Consultant role focuses on facilitating the successful adoption of Microsoft Copilot within organizations undergoing transformation. The consultant will engage with stakeholders, lead discovery sessions, and deliver training to empower users in integrating Copilot into their daily workflows. This position emphasizes the importance of human-centric approaches to technology adoption, aiming to enhance user experience and drive behavioral change. The role is remote and is offered as a 9-month fixed-term contract with potential for permanent placement.
Key Responsibilities:
- Lead discovery sessions to understand business needs and opportunities for Copilot adoption.
- Deliver engaging virtual masterclasses, workshops, and training sessions.
- Provide consultancy and guidance on embedding Copilot into everyday ways of working.
- Support stakeholders, sponsors, and champions throughout the adoption journey.
- Apply structured adoption and change management approaches to drive engagement and lasting behavioral change.
- Leverage and enhance existing training materials, adoption resources, and playbooks.
- Contribute to the creation of new content, frameworks, and reusable assets.
- Build trusted relationships with stakeholders across all levels of the organization.
- Identify opportunities to increase engagement, accelerate adoption, and improve user outcomes.
- Continually develop your own expertise in Copilot, AI enablement, and modern workplace transformation.
Key Skills:
- Strong working knowledge of Microsoft 365, particularly SharePoint, Teams, and Microsoft Copilot.
- Experience in adoption, change management, digital workplace, learning, or consultancy-focused roles.
- Experience facilitating workshops, discovery sessions, or stakeholder engagements.
- Confident delivering training, presentations, and masterclass-style sessions.
- Excellent communication, stakeholder management, and relationship-building skills.
- A consultative mindset, strong empathy, and a passion for helping people get more from technology.
- Curiosity and a willingness to continuously learn and develop.
- Experience working with Adoption and Change Management (ACM) methodologies (desirable).
- Experience supporting Microsoft 365 or Copilot adoption programmes (desirable).
- Experience creating training content, learning materials, or customer-facing resources (desirable).
- Microsoft certifications related to Modern Work or Copilot (desirable).
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Adoption & Change Management Consultant 9 Month FTC, with potential to be made perm Remote working
Why this role matters
Organisations are investing heavily in Microsoft Copilot, but technology alone doesn't drive transformation. Success comes from helping people understand how Copilot fits into their day-to-day work and empowering them to adopt new ways of working with confidence. We're looking for someone who can combine discovery, consultancy, stakeholder engagement and enablement to help users realise the full potential of Microsoft Copilot. If you enjoy working with people, simplifying complex concepts and helping teams embrace change, this role offers the opportunity to make a genuine impact.
Mission
This role exists to support the successful adoption of Microsoft Copilot across a large-scale transformation programme. Working as part of a specialist adoption team, you'll lead discovery activities, deliver engaging masterclasses, guide stakeholders through structured adoption and change approaches, and help employees unlock value from Copilot in their everyday work. You'll work with established frameworks, content and methodologies while contributing to the development of new materials, resources and best practices.
What you will be doing
- Lead discovery sessions to understand business needs and opportunities for Copilot adoption.
- Deliver engaging virtual masterclasses, workshops and training sessions.
- Provide consultancy and guidance on embedding Copilot into everyday ways of working.
- Support stakeholders, sponsors and champions throughout the adoption journey.
- Apply structured adoption and change management approaches to drive engagement and lasting behavioural change.
- Leverage and enhance existing training materials, adoption resources and playbooks.
- Contribute to the creation of new content, frameworks and reusable assets.
- Build trusted relationships with stakeholders across all levels of the organisation.
- Identify opportunities to increase engagement, accelerate adoption and improve user outcomes.
- Continually develop your own expertise in Copilot, AI enablement and modern workplace transformation.
What we're looking for
Essential
- Strong working knowledge of Microsoft 365, particularly SharePoint, Teams and Microsoft Copilot.
- Experience in adoption, change management, digital workplace, learning or consultancy-focused roles.
- Experience facilitating workshops, discovery sessions or stakeholder engagements.
- Confident delivering training, presentations and masterclass-style sessions.
- Excellent communication, stakeholder management and relationship-building skills.
- A consultative mindset, strong empathy and a passion for helping people get more from technology.
- Curiosity and a willingness to continuously learn and develop.
Desirable
- Experience working with Adoption and Change Management (ACM) methodologies.
- Experience supporting Microsoft 365 or Copilot adoption programmes.
- Experience creating training content, learning materials or customer-facing resources.
- Microsoft certifications related to Modern Work or Copilot.
Why Bytes
At Bytes, you'll join a supportive, high-trust team delivering one of our most exciting Microsoft Copilot adoption programmes. You'll work with experienced consultants, proven adoption frameworks and a growing library of enablement resources, while helping shape the future of our Copilot offering. This is an opportunity to develop skills beyond those you bring today, gaining experience across consultancy, adoption strategy, change management and AI enablement. We move quickly, listen to each other and give people the freedom to make an impact, with the backing of a collaborative team that genuinely supports your growth.
Ready to apply?
If you're looking for a role that combines consultancy, discovery, training and adoption, and you're excited by the opportunity to help people realise the value of Microsoft Copilot at scale, we'd love to hear from you. Apply below or send your CV to beth.taylor@bytes.co.uk .