Negotiable
Outside
Remote
USA
Summary: The Adobe Journey Optimizer (AJO) Architect role focuses on designing customer journey frameworks and optimizing marketing technology solutions. The position requires extensive experience in experience architecture and collaboration across various teams. The role is fully remote and emphasizes a deep understanding of Adobe Journey Optimizer and related platforms. Candidates should possess strong skills in agile environments and multichannel personalization.
Key Responsibilities:
- Design scalable, reusable journey frameworks and logic structures.
- Collaborate with agile pods, data science, engineering, and marketing strategy teams.
- Implement multichannel personalization and ensure compliance with relevant regulations.
- Support MarTech platform migrations and enablement initiatives.
- Work with data science and engineering teams on personalization logic.
Key Skills:
- Bachelor's degree in Experience Design, Marketing, Information Systems, or related field.
- 5+ years in experience architecture, customer journey design, or marketing technology.
- Deep understanding of Adobe Journey Optimizer, Real-Time CDP, and NBA decisioning platforms.
- Strong collaboration skills across agile environments.
- Familiarity with multichannel personalization and compliance frameworks.
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Required Qualifications
- Bachelor s degree in Experience Design, Marketing, Information Systems, or a related field or equivalent work experience
- 5+ years in experience architecture, customer journey design, or marketing technology.
- Deep understanding of Adobe Journey Optimizer (AJO), Real-Time CDP, and NBA decisioning platforms.
- Proven ability to design scalable, reusable journey frameworks and logic structures.
- Strong collaboration skills across agile pods, data science, engineering, and marketing strategy teams.
- Familiarity with multichannel personalization, compliance (HIPAA, TCPA), and consent frameworks.
- Experience working in agile environments and collaborating across pods
Preferred Qualifications
- Experience supporting MarTech platform migrations or platform enablement initiatives
- Familiarity with NBA experimentation frameworks and multivariant testing strategies
- Background in healthcare, insurance, or other regulated industries
- Exposure to scaled agile frameworks (e.g., SAFe, LeSS)
- Certification in Experience Design, Product Management, or Marketing Technology
- Experience collaborating with data science and engineering teams on personalization logic
- Knowledge of consent and preference management frameworks and their impact on journey