Adobe Analystics - Customer Journey Specialist
Posted Today by 1759913634
Negotiable
Outside
Remote
USA
Summary: The Adobe Analytics - Customer Journey Specialist role focuses on generating insightful reports and analyzing the digital customer journey using Adobe Analytics. The position requires collaboration with stakeholders to enhance the ecommerce customer experience through actionable insights and effective communication. The specialist will also be responsible for data validation and ensuring a high-quality data environment. A strong background in digital analytics and proficiency in data visualization tools is essential for success in this role.
Key Responsibilities:
- Report Generation - Create robust, easy to use, informative reports for stakeholders to leverage/self-serve insights.
- Digital Customer Journey Analysis - Provide actionable insights on the ecommerce customer experience using Adobe Analytics.
- Data Validation - Troubleshoot, validate, and investigate nuances in the data to establish a best-in-class data environment.
Key Skills:
- Bachelor's degree or 2-3+ years of journey/digital analytics experience
- Curiosity-mindset and ability to identify patterns in data
- Collaborative partner working across functional areas
- 3+ years in Adobe Analytics
- 3+ years experience in digital analytics
- Proficient in Excel and PowerPoint for data visualization
- Strong presentation skills, both verbal and written
- Creative problem solver
- Commitment to building strong relationships
- Commitment to implement strategic vision of organization
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Responsibilities
- Report Generation- Looking for an Adobe Analytics Power User someone who can create robust, easy to use, informative reports that stakeholders can leverage/self-serve to find meaningful insights. Take requirements and convert to meaningful workspaces. Participate in and lead regular communication routines to teach others how to use the reports created.
- Digital Customer Journey Analysis - Partner directly with leaders on the team and stakeholders to provide actionable insights on the ecommerce customer experience. Responsible for executing analysis using Adobe Analytics to understand customer experiences and pain points. Produce compelling visualizations and insights to tell the story of the customer journey. Communicate those insights clearly and appropriately throughout the organization, while providing your unique data perspective.
- Data Validation Troubleshoot, validate, and investigate any nuances in the data. Define and partner on requirements to establish a best-in-class data environment.
Requirements
Bachelor s degree or 2-3+ years of journey/digital analytics experience
Demonstrated a curiosity-mindset and ability to identify patterns in data
Collaborative partner working across functional areas
3+ years in Adobe Analytics
3+ years experience in digital analytics
Proficient in Excel and PowerPoint as it relates to visualizing data
Strong presentation skills, both verbal and written
Creative problem solver
Commitment to building strong relationships
Commitment to implement strategic vision of organization