Negotiable
Outside
Remote
mount laurel, new jersey (remote)
Summary: The Adobe AEM Librarian is responsible for managing end-user access and providing support for AEM Assets. This role includes troubleshooting access issues, training users on the platform, and tracking requests. The position is remote and requires a proactive approach to user support and documentation.
Key Responsibilities:
- End user access management and user support for AEM Assets
- Access troubleshooting including Adobe Admin Console and Active Directory
- First line of support for end users access issues
- Train users on how to use the platform
- Update existing and create new training documents and job aids
- Track requests
Key Skills:
- Experience with Adobe AEM
- Knowledge of access management and troubleshooting
- Strong communication skills for user training
- Ability to create training documentation
- Technical support experience
Salary (Rate): £35.60 hourly
City: Mount Laurel
Country: United States
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
job summary: SUMMARY OF DAY-TO-DAY RESPONSIBILITIES
- End user access management and user support for AEM Assets
- Access troubleshooting
- Adobe Admin Console and Active Directory (i.e. basic back-end troubleshooting)
- First line of support for end users access issues (i.e. front-end troubleshooting/tech support)
- Train users on how to use the platform
- Including update existing and creating new training documents and job aids
- Track requests
- Access troubleshooting