Administrative & WooCommerce Support Specialist (ZR_23228_JOB)

Administrative & WooCommerce Support Specialist (ZR_23228_JOB)

Posted 4 days ago by BruntWork

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Negotiable
Undetermined
Remote
EMEA
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Administrative Support Canva (Software) Data Entry Environmental Graphic Design Graphic Design ICAS Chartered Accountant (CA) Internal Communications Mailchimp Management Marketing Materials Microsoft 365 Microsoft Office Newsletters Product Management Proofreading Storage Area Network (SAN)

Summary: The Administrative & E-Commerce Support Specialist will provide essential administrative and e-commerce support, including proofreading, customer communication, product management, and marketing assistance. This role requires proficiency in various software platforms and excellent communication skills, thriving in a fast-paced work-from-home environment. The position is structured as an independent contractor role, requiring candidates to manage their own benefits and taxes.

Key Responsibilities:

  • Provide general virtual office support, including data entry and generating reports as needed.
  • Answer and manage incoming phone calls and emails promptly and professionally, ensuring excellent customer service.
  • Return phone calls and manage email concerns with clear and professional English communication.
  • Proofread various documents and materials for accuracy and clarity.
  • Create and manage product listings in WooCommerce and Console platforms.
  • Look up customer order information on WooCommerce for internal and customer needs.
  • Create and send weekly newsletters using Mailchimp, including campaign creation, list management, and reporting.
  • Design and create engaging graphics for marketing materials using Canva.
  • Send regular communication emails using Microsoft Office and internal communications with WooCommerce.
  • Manage customer inquiries and resolve issues efficiently.

Key Skills:

  • Experience with WooCommerce.
  • Proven experience in administrative support and/or e-commerce management.
  • Proficiency in using Mailchimp, including campaign creation, list management, and reporting.
  • Proficiency in using Canva for graphic design.
  • Excellent written and verbal communication skills in English.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Strong follow-up on regular tasks.
  • Proficient in data entry and report generation.
  • Ability to learn new software and systems quickly.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Job Summary We are seeking a highly organized and detail-oriented Administrative & E-Commerce Support Specialist to join our team. This role will be responsible for a variety of administrative and e-commerce tasks, including proofreading, customer communication, product management, and marketing support. The ideal candidate will be proficient in using various software platforms, possess excellent communication skills, and thrive in a fast-paced environment.

Job Highlights Hourly Rate: USD 5.6, the equivalent in your local currency Paid Hours per Week: 20 Schedule: Monday to Friday, 09:00 AM - 01:00 PM San Diego, CA time Work Arrangement: Work from home Contract: Independent Contractor Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities:

  • Administrative Support: Provide general virtual office support, including data entry and generating reports as needed. Answer and manage incoming phone calls and emails promptly and professionally, ensuring excellent customer service. Return phone calls and manage email concerns with clear and professional English communication. Proofread various documents and materials for accuracy and clarity.
  • E-Commerce Management: Create and manage product listings in WooCommerce and Console platforms. Look up customer order information on WooCommerence for internal and customer needs.
  • Marketing & Communication: Create and send weekly newsletters using Mailchimp, including campaign creation, list management (purging low engagement subscribers), and reporting. Design and create engaging graphics for marketing materials using Canva. Send regular communication emails using Microsoft office and internal communications with WooCommerce.
  • Customer Service: Manage customer inquiries and resolve issues efficiently.

Requirements Experience with WooCommerce. Proven experience in administrative support and/or e-commerce management. Proficiency in using Mailchimp, including campaign creation, list management, and reporting. Proficiency in using Canva for graphic design. Excellent written and verbal communication skills in English. Strong attention to detail and organizational skills. Ability to work independently and manage multiple tasks effectively. Strong follow-up on regular tasks Proficient in data entry and report generation. Ability to learn new software and systems quickly.

Preferred Qualifications: Experience with the Console platform. Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job Reminder: Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device. ZR_23228_JOB

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