Summary: The Account Manager – Fixed Term Contract at BCD Meetings & Events is responsible for managing and growing a portfolio of clients, primarily in the pharmaceutical sector. This role requires strong interpersonal skills to maintain client relationships and identify growth opportunities while ensuring client satisfaction and financial performance. The position is UK remote-based and emphasizes a blend of virtual and face-to-face interactions. The ideal candidate is self-motivated, enthusiastic, and passionate about relationship development.

Key Responsibilities:

• Accountable for account relationship, meeting client expectations, and financial performance.
• Provide strategic and tactical operational input to support account development, retention, and growth.
• Evaluate, communicate, measure, and monitor client expectations and service level requirements.
• Plan and conduct regular review meetings with key accounts to identify continuous improvement opportunities.
• Communicate, liaise, influence, and negotiate internally and externally to develop profitable business relationships.
• Stay informed about industry trends and BCD M&E products to support client needs.
• Communicate industry trends, insights, benchmarks, and strategic plans with customers.

Key Skills:

• Proven experience in account/client management roles.
• Experience in incentives, event planning, venue sales, and/or program management.
• Strong negotiation skills with suppliers and clients.
• Excellent oral and written communication skills, including public speaking and presentations.
• Ability to establish, develop, and maintain client trust and loyalty.
• Competency in identifying customer needs and providing creative solutions.
• Ability to travel for client meetings and networking events.
• Experience managing pharmaceutical clients' events programs is a plus.
• Knowledge of Cvent meeting technology and event apps is advantageous.

Salary (Rate): undetermined

City: undetermined

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other